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Skills

  • First Aid/CPR
  • Energetic work ethic and reliability
  • Equipment maintenance scheduling
  • Regulatory compliance
  • Recipes and menu planning
  • Stocking and replenishing
  • Process equipment
  • Problem resolution
  • Customer service excellence
  • Menu memorization

Work Experiences

  • Collaborated with a diverse team of cafeteria workers and kitchen staff.
  • Balanced workloads.
  • Reduced customer wait times by operating the customer window and sales register quickly and efficiently.
  • Conducted detailed post-service debriefs with staff.
  • Contributed to a sales increase of $7 for each promoted item.
  • Provided exceptional service, as evidenced by numerous positive Yelp reviews.
  • Contributed to a weekly audit of equipment usability, preventing breakdowns and ensuring cost-effective maintenance of kitchen resources.
  • Assisted in the reduction of food waste.
  • Contributed to maintaining inventory records.
  • Assisted the manager in finalizing shift schedules.

Summaries

  • Able to troubleshoot technical issues.
  • Team player who is committed to upholding high service standards.
  • Able to prioritize and handle multiple tasks.
  • Award-winning cafeteria worker.
  • Adept at inventory management and restocking coordination, ensuring continuous food supply availability and avoiding shortages through proactive scheduling.
  • Within Food and Beverage, senior Student Cafeteria Worker and outstanding performer in workflow optimization and process improvement.
  • Achieved rigorous cleaning and organizational standards.
  • Adept at inventory record maintenance.
  • Proficient in the use of initiative and process kitchen equipment.
  • Personable fast food employee with a track record of cultivating customer satisfaction and loyalty.

Accomplishments

  • Collaborated with team of 10 in the development of procedure.
  • Spearheaded an initiative to offer healthier menu options, which contributed to a 26% uptick in vegetable and whole grain item sales.
  • Collaborated with academic departments to host pop-up dining events, which led to a 69% increase in meal sales during those events.
  • Helped reduce operational costs by 26% through proper portioning and minimizing waste during food prep.
  • Prepared and distributed allergen-awareness materials, contributing to a recognized decrease of 48% in reported allergy incidents.
  • Trained new staff members on food safety, portion control, and allergen handling procedures.
  • Maintained detailed records of food temperatures and storage practices, ensuring consistent quality and safety across all meal services.
  • Led a team of 17 student workers, ensuring all daily and special event meals were prepared according to campus dietary guidelines.
  • Maintained accurate food labeling with clear expiration dates, enforcing food safety standards with zero compliance issues during 2024 inspections.
  • Significantly increased campus engagement by organizing student feedback surveys on cafeteria services with an 33% participant response rate.

Affiliations

  • Student Sustainability Club – Food Waste and Packaging Reduction Initiatives
  • Citywide School Cafeteria Volunteer Coalition – Founding Member 2021
  • Certified Breakfast After the Bell Program Volunteer Boston
  • Local School Health & Wellness Committee – Collaborator on Cafeteria Food Initiatives
  • National Honor Society – Volunteer in Food Drives and Awareness Campaigns
  • High School Student Assistance Program – Contributor in School Food Initiatives
  • Lions Club
  • Institute of Child Nutrition (ICN) – Participant in nutrition education workshops
  • Association of Information Technology Professionals
  • Community Sandwich Program – Volunteer for Low-Income Families 2018

Certifications

  • CPR and First Aid Certification
  • SHRM Certified Professional (SHRM-CP)
  • Certified Professional Food Manager (CPFM)
  • Kitchen Ventilation Systems Safety Certification
  • Salesforce
  • Google Certified Professional Cloud Architect
  • CompTIA Security+
  • Certified HACCP Manager
  • Certified Food Service Operations Professional (CFSOP)
  • Cisco Certified Network Associate (CCNA)

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