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Skills

  • Sage 50 US
  • Inside and outside sales
  • Efficient Invoice Management
  • Improving Payment Processing Times
  • Problem resolution
  • Forecasting
  • Technical support
  • Consultative selling
  • Resource Allocation Optimization
  • Event Planning & Coordination

Work Experiences

  • I'm in charge of devising and executing innovative marketing strategies.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Accurately keyed in data from financial and clerical records into QuickBooks, maintaining 23% error-free data entries.
  • Conducted audits on accounts payable and receivable.
  • Was in charge of HR documentation, which included filling out forms, reports, and records.
  • Designed a more effective collection strategy for ServiceNow clients.
  • Provided training to customers' employees and demonstrated how to use and maintain products.
  • Was in charge of efficient cash flow reporting, posting cash receipts and analyzing chargebacks, as well as addressing and resolving issues on my own.
  • Managed client correspondence and communications while optimizing office functions.
  • Help small business owners generate new leads by converting website traffic.

Summaries

  • Expert in the use of method CRM software and lead optimization.
  • Achieved 31% fewer discrepancies year-over-year.
  • Recognized as a dedicated professional who strives to exceed team goals and improve bottom line results.
  • Collaborated with auditors and senior staff.
  • Collaborated on award-winning campaigns.
  • Strong Quickbooks and Adobe Creative Suite skills, as well as a meticulous and accurate nature.
  • Account Auditor with a solid history of collaborating with cross-functional teams to conduct in-depth financial audits, consistently delivering cost-saving recommendations worth $14. Specializes in risk mitigation strategies and audit framework optimization.
  • Achieved flawless year-end reviews for 2015.
  • Aided in timely and accurate financial report submissions.
  • Ambitious Account Apprentice with experience in budget development, assisting in cost reduction initiatives that saved $6. Adept at improving financial accuracy, reporting efficiency, and forecasting reliability.

Accomplishments

  • Reviewed and verified employee expense reports, ensuring compliance with internal policies for 15 employees across 12 regions.
  • Analyzed Google Analytics data, identifying opportunities that reduced bounce rates by 65% on key website pages, enhancing user engagement.
  • Guided
  • Optimized digital ad spend through strategic A/B testing, resulting in a 67% reduction in cost per acquisition (CPA) and 41% improvement in ROI.
  • Trained junior apprentices on tax preparation methods, contributing to a 64% increase in department-wide productivity during the procedure tax season.
  • Built predictive cash flow models that accurately projected upcoming income streams, reducing financial discrepancy ratios by 32% over three years.
  • Recommended
  • Presented quarterly business reviews to senior leadership and key stakeholders, driving strategic decisions for long-term growth.
  • Directed follow-up on past-due accounts via email and phone, recovering an average of $11 monthly.
  • Collected over $6 in overdue balances for high-risk accounts in 10 different regions within a 6-month recovery campaign.

Affiliations

  • National Small Business Association (NSBA) - Advocate
  • Google Analytics Certified as of 2019, maintaining up-to-date knowledge of advanced reporting and data interpretation techniques.
  • Certified Sales Excellence Professional (program)
  • Member of Illinois Board of Accountancy
  • Affiliate, Social Media Marketing Industry Group (SMMIG), regularly participating in group discussions on refining social media ROI and client conversions.
  • National Association of Social Workers
  • National Association of Accountants (NAA)
  • Council of Audit Executives
  • Certified Member, National Association of Sales Professionals (NASP), 2023
  • Member, National Contract Management Association (NCMA)

Certifications

  • Certified Internal Control Auditor (CICA) by The Institute for Internal Controls
  • Certified Financial Services Auditor (CFSA) - Institute of Internal Auditors (IIA)
  • Certified Business Consultant (CBC)
  • Certified Business Accountant (CBA)
  • Tableau Desktop Specialist Certification
  • Advanced Branding Strategies Certification – Coursera
  • Financial Modeling & Valuation Analyst (FMVA) - Corporate Finance Institute
  • Social Media Campaign Certification system
  • Mailchimp Email Marketing Certification – Mailchimp Academy
  • Advanced Audit Management Certification

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