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Skills

  • Process improvement
  • Customer interaction and service excellence
  • First Aid/CPR
  • Heavy Equipment Operation
  • Business operations
  • Team management
  • Evacuation Procedure Development
  • Transportation specialist
  • Budgets
  • Auditing for safety and performance

Work Experiences

  • Achieved 43% positive feedback.
  • Achieved reduction over three years.
  • Achieved audit scores of over 17% in safety inspections.
  • Consistently delivered assets and passengers across standard, ahead of schedule 21% of the time, without sacrificing safety standards.
  • Conducted marine surveys and collaborated with dockside crews to improve load balancing, reducing fuel consumption by 48%.
  • Achieved 33% repeat bookings.
  • Achieved greater operational flexibility for each mission.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a 17% client satisfaction rate with excellent communication and customer service on private charters.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.

Summaries

  • Individual who is responsive and diligent and is fluent in Portuguese and Japanese.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Offering comprehensive knowledge of standard and procedure engine operations, as well as proper panel instrument operation.
  • Accomplished Marine Boat Captain with expertise in fuel conservation methods, reducing fuel consumption on charters by $15 annually through strategic route optimization.
  • Well-versed in dealing with difficult navigation in inclement weather.
  • Captain with over 5 years of experience in the maritime industry who is safety conscious.
  • Boosted overall operational reliability.
  • Achieved operational cost savings of $9 annually.
  • Achieved 82% reductions in transit time.
  • Strengths in data analysis and cross-functional collaboration backed up by Miscellaneous training.

Accomplishments

  • Managed the planning and execution of logistics for charter operations, maintaining a customer rebooking rate of 65% for key clientele.
  • Played a key role in the design of vessel layouts to optimize passenger comfort and safety while increasing capacity by 36%.
  • Optimized vessel fuel consumption by reviewing historical data and adjusting navigation routes, achieving an increase in fuel efficiency by 36% per trip.
  • Led the successful rescue and safe recovery of metric during salvage operations, worth $9, with zero injuries to crew or additional environmental impacts.
  • Developed and implemented safety drills that enhanced crew readiness, reducing emergency response times by 45% during simulations.
  • Implemented advanced navigation systems, improving route accuracy and decreasing travel time by 48% while maintaining safety standards.
  • Reduced overall operational costs by 16% through effective management of crew scheduling and resource allocation.
  • Introduced client-focused booking systems that improved customer satisfaction rates by 77% and enhanced scheduling accuracy.
  • Oversaw maintenance schedules and inspections for vessels, reducing downtime by 44% and prolonging service life through preventive measures.
  • Led emergency evacuation drills for up to system, ensuring full compliance with International Maritime Organization (IMO) safety standards.

Affiliations

  • World Ocean Council Membership
  • Marine Fisheries Association (MFA)
  • Association for Computing Machinery
  • International Federation of Shipmasters' Associations (IFSMA)
  • American Medical Informatics Association
  • Lions Club
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • National Marine Educators Association (NMEA)
  • Marine Technicians Association

Certifications

  • Advanced Firefighting and Damage Control Certification
  • Marine Radio Operator Permit (FCC)
  • Certified Marine Mechanical Technician (American Boat & Yacht Council - ABYC)
  • Microsoft Certified Systems Engineer (MCSE)
  • Vessel Security Officer (VSO) Certification (US Department of Homeland Security)
  • CompTIA A+ Technician
  • Yachtmaster Ocean Certificate (Royal Yachting Association)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Radar Observer (Unlimited) Certification (US Coast Guard)
  • Marine Firefighting Certificate (National Fire Protection Association)

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