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Skills

  • Transportation specialist
  • Cost reduction strategies
  • Engine and winch maintenance
  • Marine vessel maintenance
  • Ship nomenclature
  • Documentation of maritime operations
  • Customer service
  • Budgets
  • Fuel efficiency optimization
  • MS Office

Work Experiences

  • Answered 13 calls per three years to help customers with their questions and concerns.
  • Achieved 33% repeat bookings.
  • Brokered new agreements with tour operators.
  • Collaborated with dockside crews.
  • Authored Standard Operating Procedures for operations.
  • Conducted sightseeing tours in Columbus.
  • Conducted marine surveys.
  • Kept track of daily activities such as weather and sea conditions, pollution control efforts, and passenger status with Adobe Creative Suite and Power BI.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.
  • Certified in CPA, which allowed compliance with the latest local and international marine navigation requirements.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved zero injuries or loss.
  • Achieved operational cost savings of $9 annually.
  • Achieved significant operational savings.
  • Certified in modern radar and GPS technologies with in-depth knowledge of international safety standards, ensuring seamless dock-to-dock operations in the Southeast.
  • Marine Boat Captain is a multi-talented Marine Boat Captain who is consistently rewarded for planning and operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Accomplished Marine Boat Captain.
  • PMP and OSHA certified.
  • Offering comprehensive knowledge of standard and procedure engine operations, as well as proper panel instrument operation.

Accomplishments

  • Managed the planning and execution of logistics for charter operations, maintaining a customer rebooking rate of 65% for key clientele.
  • Consistently maintained operational logs, resulting in the early identification and correction of 10 potential engine failures, preventing unscheduled downtime.
  • Coordinated with local maritime authorities to secure permits and approvals, ensuring no delays across 8 port entries and exits.
  • Collaborated with team of 3 in the development of procedure.
  • Successfully managed voyages totaling over 14 nautical miles, maintaining operational budget within 57% of initial estimates.
  • Played a key role in the design of vessel layouts to optimize passenger comfort and safety while increasing capacity by 36%.
  • Authored comprehensive maintenance logs and repair reports for regulatory bodies, passing 10 inspections with zero deficiencies, achieving full compliance.
  • Initiated partnerships with local vendors for sustainable fuel options, resulting in a 21% reduction of the vessel's carbon footprint.
  • Developed and implemented safety drills that enhanced crew readiness, reducing emergency response times by 45% during simulations.
  • Introduced client-focused booking systems that improved customer satisfaction rates by 77% and enhanced scheduling accuracy.

Affiliations

  • World Ocean Council Membership
  • Society of Women Engineers
  • United States Power Squadrons (USPS) Membership
  • American Society of Naval Engineers (ASNE)
  • Project Management Institute
  • National Oceanic and Atmospheric Administration (NOAA) Affiliation
  • Association of Professional Mariners (APM)
  • International Association of Marine Aids to Navigation and Lighthouse Authorities (IALA)
  • American Marketing Association
  • Freemason

Certifications

  • Basic Offshore Safety Induction and Emergency Training (BOSIET)
  • Port Facility Security Officer (PFSO) Certification
  • Advanced Marine Electronics Technician Certification (ABYC)
  • Master of Towing Vessels License (US Coast Guard)
  • Dynamic Positioning Systems Certification (Nautical Institute)
  • Project Management Professional (PMP)
  • Salesforce
  • Cisco Certified Internetwork Expert (CCIE)
  • Radar Observer (Unlimited) Certification (US Coast Guard)
  • Transportation Worker Identification Credential (TWIC)

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