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Skills

  • Process improvement
  • Civil law
  • Client-Centered Problem Solving
  • Problem resolution
  • Corporate and business legal issues
  • Case Management Software Proficiency
  • Legal writing
  • Budgets
  • Data analytics in legal processes
  • Dispute arbitration

Work Experiences

  • Advocated for policy changes at category, helping draft and pass metric legislation protecting industry interests.
  • Aligned on case goals and expectations.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved notable case outcomes.
  • Avoided penalties and regulatory fines worth $8.
  • Achieved this during 2020.
  • Achieved a 15% increase in favorable outcomes.
  • Avoided costly settlements.
  • Achieved minimal liability for clients.
  • Adjusted case strategies promptly.

Summaries

  • Achieved Innovation Award for excellence in client advocacy.
  • Practice Advocate with 7 years of successful process improvement and quality assurance experience.
  • Achieved a 26% increase in favorable rulings.
  • Over the course of a 9-year career, highly accomplished Practice Advocate with broad legal knowledge and a history of providing counsel to government and private organizations.
  • Achieved a 79% success rate in standard cases.
  • Analytical and client-focused Practice Advocate adept at reviewing legal documents, ensuring regulatory compliance, and mitigating risk, preventing penalties and legal fines worth over $17 in Boston.
  • Adept at delivering trend-setting solutions for complex client cases.
  • Dedicated to client advocacy and hardworking.
  • Accomplished Practice Advocate with 7+ years of experience.
  • Clear understanding of stakeholder engagement and project management as well as stakeholder engagement training.

Accomplishments

  • Collaborated with cross-functional teams to ensure client advocacy goals were aligned with organizational policies, improving internal processes.
  • Led Microsoft Excel-based improvements to case tracking systems, reducing administrative processing time by 32%.
  • Negotiated complex settlements in cases involving Miscellaneous, cutting legal costs by $17 annually.
  • Reviewed 16 contracts to ensure compliance with federal, state, and local laws, successfully eliminating potential legal liabilities.
  • Documented and resolved method which led to framework.
  • Developed training modules on business contract legal compliance, resulting in 82% increase in accuracy among team members.
  • Presented compelling advocacy briefs resulting in 68% success in client appeals.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Served as liaison between clients and counsel, ensuring that client needs were aligned with business goals, reducing potential compliance risks.
  • Developed customized advocacy presentations that directly contributed to winning 63% of arbitration cases in 2016.

Affiliations

  • American Association for Justice (AAJ)
  • Association of Information Technology Professionals
  • Legal Marketing Association (LMA)
  • Corporate Pro Bono (CPBO) Advisory Board
  • Freemason
  • Association of Family and Conciliation Courts (AFCC)
  • National Association of Legal Assistants (NALA)
  • National Contract Management Association (NCMA)
  • Pro Bono Partnership
  • Women’s Bar Association of Denver

Certifications

  • First Aid/CPR Certified
  • Accredited Legal Professional (ALP)
  • Conflict Resolution and Mediation Specialist Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Legal Project Practitioner (LPP) Certification under the International Institute of Legal Project Management (IILPM)
  • Certified Business Analysis Professional (CBAP)
  • Legal Technology Specialist (LTS) Certification
  • Certified eDiscovery Specialist (CEDS) from the Association of Certified eDiscovery Specialists
  • Cisco Certified Network Associate (CCNA)
  • Certified Ethics and Compliance Professional (CECP)

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