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Skills

  • Customer service in document requests
  • Inventory of regulatory documents
  • MS Office
  • Business operations
  • Data entry accuracy
  • Process improvement
  • File conversion and standardization
  • Training expertise
  • HACCP planning
  • Communications

Work Experiences

  • Created and delivered training on quality assurance and production procedures.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved zero breaches reported over several months.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assisted in migrating over 9 archived records to a cloud-based system, ensuring future-proof access and business continuity.
  • Achieved this over a one year period.
  • Had an excellent attendance record and was always on time for work.
  • Completed reports ahead of schedule.
  • Compiled and filed compliance reports for 2 departments to meet quarterly audit requirements ahead of schedule.
  • Performed basic and in-depth tests on framework and standard products to ensure their chemical structure and regulatory compliance.

Summaries

  • Achieved results during 2018's regulatory audits.
  • Document Control Assistant with 15 years of successful project management and budget management experience.
  • Costs were consistently reduced while profits were increased.
  • Adopted by multiple teams for organization-wide benefits.
  • Quality controls have been strengthened, and production has been systematically updated to meet changing industry and regulatory conditions.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Within Miscellaneous, senior Document Control Assistant and outstanding performer in cross-functional collaboration and performance reporting.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Well-versed in locating and resolving problems quickly.
  • In terms of upholding requirements, he is extremely productive, proactive, and exacting.

Accomplishments

  • Maintained database integrity and version control for key operational documents, reducing document-related errors during 5 project lifecycles.
  • Served as a primary point of contact for document control inquiries, resolving internal and external stakeholder queries within three years.
  • Worked cross-functionally to ensure smooth document transfers between departments, facilitating stronger project alignment and on-time delivery.
  • Trained and mentored 18 new hires on document control software, leading to a smoother onboarding process.
  • Resolved product issue through consumer testing.
  • Led the migration of document management systems from process to framework, significantly improving team collaboration and version control.
  • Formalized a document review process that decreased approval time by 42% and improved compliance with legal guidelines.
  • Collaborated with team of 16 in the development of category.
  • Compiled, analyzed, and presented monthly document audit results to senior management, providing actionable insights that helped reduce discrepancies by 68%.
  • Supported cross-departmental projects by creating and managing a shared document repository, reducing redundant files by 30%.

Affiliations

  • Electronic Records Management Association (ERMA)
  • International Organization for Standardization (ISO) Documentation Committee
  • File Management and Archiving Professionals Association
  • Association for Supply Chain Management (APICS)
  • International Association of Administrative Professionals
  • Technical Communication Association - Documentation Integrity Group
  • American Health Information Management Association (AHIMA)
  • Lions Club
  • American Medical Informatics Association
  • National Association of Social Workers

Certifications

  • Certified Document Control Manager (CDCM)
  • Certified Business Analysis Professional (CBAP)
  • Certified Digital Records Analyst (CDRA)
  • PRISM International Records and Information Management Certification
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)
  • Certified Professional in Electronic Archiving (CPEA)
  • Cisco Certified Network Associate (CCNA)
  • Document Management and Control with QuickBooks Certification
  • First Aid/CPR Certified

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