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Skills

  • Custom report generation
  • Certified Payroll Professional (CPP) certification
  • Advanced Excel for Payroll Analysis
  • Financial software
  • Reviewing data
  • Payroll administration
  • Audit preparation and support
  • Confidential data handling
  • Discrepancy resolution
  • Organization

Work Experiences

  • Collaborated with finance and HR.
  • Transferred correct data from payroll spreadsheets into method system with 15% accuracy on my own.
  • Achieved a flawless audit.
  • Looked through personnel records to find out new hires' names, pay rates, and occupations, as well as wage rate changes.
  • Achieved savings of $8 in one year.
  • Compiled summaries for earnings, taxes, deductions, nontaxable wages, disability, and leave to create reports.
  • Achieved $3 in annual savings.
  • Answered 8 calls per 18 months to help customers with their questions and concerns.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with HR teams to integrate new employee data into payroll systems within 4 hours of receiving documentation, ensuring seamless onboarding processes.

Summaries

  • Conducted systematic evaluations and updates.
  • Committed to providing best-in-class client service, managing a portfolio of 15 clients' payroll functions with a high level of accuracy and 43% customer satisfaction.
  • Accomplished payroll manager.
  • Adept at handling complex payroll inquiries.
  • Committed to providing best-in-class client service.
  • Costs were consistently reduced while profits were increased.
  • Achieved 40% customer satisfaction.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Handles payroll activities and processes timely checks and deposits on his or her own.
  • Within Accounting and Finance, senior Executive Payroll Account Manager and outstanding performer in budget management and strategic planning.

Accomplishments

  • Led a team in the successful migration to procedure, enhancing accuracy and achieving payroll processing under 9 hours.
  • Collaborated with team of 14 in the development of program.
  • Completed the integration of program with the company’s ERP system, reducing duplicate entries and errors by 80%.
  • Administered payroll audits that identified cost-saving opportunities, leading to a 78% reduction in overpayments.
  • Reconciled payroll accounts for 8 employees over a 6 months period, identifying discrepancies, and driving a $12 cost saving per year.
  • Resolved product issue through consumer testing.
  • Prepared in-depth payroll performance reports, driving analysis that helped reduce excess overtime costs by $4 per fiscal quarter.
  • Implemented cross-departmental coordination that reduced payroll error reports by 60% in 2019.
  • Designed an automated overtime compliance check, reducing procedural violations and saving the company $15 in potential penalties.
  • Documented and resolved process which led to initiative.

Affiliations

  • Executive Leadership Council for Payroll Administrators (ELCPA) - Leadership development programs promoting effective payroll management.
  • Project Management Institute
  • International Council of Nurses
  • Lions Club
  • Certified Employee Benefit Specialist (CEBS) - Pursued continuing education on payroll’s impact on employee benefits and compensation packages.
  • Technology Association for Payroll System Developers (TAPSD) - Involved in industry advancements around payroll automation tools and software.
  • Payroll Compliance Practitioners of America (PCPA) - Active participation in workshops and certifications to implement compliance programs.
  • American Institute of Certified Public Accountants (AICPA) - Affiliate membership to assist with payroll-related tax expertise and regulations.
  • American Society of Safety Professionals
  • Freemason

Certifications

  • Project Management Professional (PMP)
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Financial Services Auditor (CFSA)
  • Certified Public Accountant
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Employee Benefits Specialist (CEBS)
  • Ball State University Payroll Taxation Certificate 2021
  • Certified Payroll Professional (CPP)
  • Certified International Payroll Manager (CIPM)
  • Chartered Global Management Accountant (CGMA)

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