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Skills

  • Team building
  • Employee goal alignment with organizational objectives
  • Cross-departmental collaboration
  • Business Administration
  • Succession planning
  • Database administration
  • Employee performance reviews
  • Change Management
  • Documentation and control
  • Organization

Work Experiences

  • Conducted performance reviews for 5 staff members.
  • Achieved a 79% rise in team performance.
  • Supervised and guided new employees, and I responded quickly to questions, which improved understanding of job responsibilities on performance reporting and risk assessment.
  • Organized corporate and office conferences for company employees and guests.
  • Gathered and analyzed administrative cost data in order to prepare several months budgets for corporate management.
  • Achieved completion with a 37% budget surplus.
  • Assessed staff progress.
  • Kept accurate, current, and compliant financial records by monitoring and addressing variances.
  • Improved the organization's payment collection, AP/AR, deposit, and recordkeeping systems.
  • Achieved results within one year.

Summaries

  • Recruiting established talent in client relations and workflow optimization for Staff Supervisor.
  • Costs were consistently reduced while profits were increased.
  • With 10 years of Miscellaneous experience, I am a well-organized Administrative professional with excellent multitasking abilities.
  • QuickBooks expert with database management experience.
  • Clear understanding of project management and stakeholder engagement as well as team leadership training.
  • Supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, organized and efficient Staff Supervisor.
  • Independently solved problems and kept teams on task to handle a variety of business requirements.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Meticulous Staff Supervisor capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Salesforce.
  • Looking for a management position with a company in the Miscellaneous sector.

Accomplishments

  • Implemented time management tools which enhanced employee accountability and reduced project delays by 77%.
  • Developed and executed new employee onboarding programs, decreasing ramp-up time by 72% for new hires.
  • Successfully onboarded and trained 4 new employees, reducing onboarding costs by 57% and increasing early-stage employee retention.
  • Introduced an employee recognition system, leading to a 73% increase in retention and a significant boost in team morale.
  • Standardized operational workflows, resulting in a 31% reduction in operational errors and a 48% improvement in efficiency.
  • Resolved product issue through consumer testing.
  • Utilized data-driven analysis to optimize resource allocation, saving $15 across customer success.
  • Implemented a peer mentoring program that increased employee engagement by 30%, leading to a 72% improvement in overall team productivity.
  • Led cross-functional teams of 8 employees to successfully meet or exceed quarterly objectives, driving a 80% increase in output.
  • Led a company-wide initiative to optimize employee shifts, improving labor utilization and saving $18 annually.

Affiliations

  • Rotary International
  • Society of Industrial Leaders in Operations Management
  • Society of Women Engineers
  • American Marketing Association
  • National Human Resources Association (NHRA) - Contributor to regional discussions
  • National Association of Social Workers
  • Workplace Bullying Institute (WBI) - Advocate and participant in awareness campaigns
  • Association for Supply Chain Management (APICS)
  • American Management Association (AMA) - Participated in leadership workshops
  • International Public Management Association for Human Resources (IPMA-HR)

Certifications

  • Certified in Production and Inventory Management (CPIM) - Meridian
  • Conflict Management and Resolution Certification – Meridian
  • Certified in Team Leadership (CTL) – system
  • Advanced Certified Scrum Product Owner (A-CSPO) – method
  • Certified in Workplace Mediation – program
  • Certified Change Management Professional (CCMP) - 2015
  • ISO 9001 Internal Auditor Certification – metric
  • ITIL Foundation Certification – standard
  • OSHA Safety and Health Management Certification – 2024
  • Train-the-Trainer (TTT) Certification – method

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