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Skills

  • Customer service
  • Ad development
  • Regulatory compliance
  • Competitive analysis
  • Budgets
  • Keyword optimization
  • Supply chain optimization
  • Data analysis
  • SEM trend knowledge
  • Process improvement

Work Experiences

  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.
  • Added 16 new partners.
  • Oversaw the delivery of standard project by initiative team, which resulted in method.
  • Collaborated with logistics.
  • Achieved 22% participation in new Tableau launch efforts.
  • Achieved top performance in the company’s channel network.
  • Achieved an average increase of 81%.
  • Assisted clients in the creation of website portals and social media pages for the promotion of their businesses.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved Innovation Award for outstanding channel management performance.

Summaries

  • Committed to driving partner success and satisfaction through strong communication and problem-solving, leading to a 69% uplift in NPS scores.
  • Award-winning professional with expertise in supply chain optimization and channel strategies, lowering lead times by 72% while ensuring partner alignment.
  • Achieved success in Boston.
  • Boosted channel network performance.
  • Achieved results for metric.
  • Regional Channel Manager is a multi-talented Regional Channel Manager who is consistently rewarded for planning and operational improvements.
  • Aligned with business growth objectives.
  • Consistently beat revenue forecasts by 53%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Within Miscellaneous, senior Regional Channel Manager and outstanding performer in data analysis and cross-functional collaboration.

Accomplishments

  • Created sales enablement tools and resources, driving a 37% uplift in channel partner performance for ServiceNow.
  • Collaborated with team of 15 in the development of method.
  • Developed and implemented quarterly business reviews with key partners, directly leading to $15 in additional revenue through upsells and cross-sales.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Drove expansion into the Atlanta market by identifying and onboarding 16 key distributors, capturing 77% of total market share in 6 months.
  • Achieved PMP and utilized its best practices to improve channel management processes, resulting in a 74% increase in overall efficiency.
  • Managed a portfolio of 4 partners across Austin, contributing to a Asana sales spike by 79% YOY.
  • Directed regional partner relationships, driving a 52% YOY increase in revenue from the Raleigh sales channel.
  • Established comprehensive training programs for partners that led to a 73% improvement in sales competencies and product expertise across the region.
  • Designed a scalable onboarding process for new channel partners that reduced integration timelines by 14 weeks and accelerated go-live results.

Affiliations

  • International Franchise Association (IFA)
  • Salesforce Partner Community
  • American Marketing Association
  • Lions Club
  • Institute for Strategic Business Planning
  • Association of Information Technology Professionals
  • Institute for Partner Management Success (IPMS)
  • Professional Association for Customer Engagement (PACE)
  • Association for Financial Professionals (AFP)
  • International Council of Nurses

Certifications

  • Certified Strategic Alliance Professional (CSAP) by Association of Strategic Alliance Professionals (ASAP)
  • Salesforce
  • ITIL Foundation Certification in IT Service Management
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Agile Sales Professional (CASP) by Cedar Works
  • First Aid/CPR Certified
  • Apple Certified Associate (ACA)
  • Certified Channel Sales Professional (CCSP) by Summit Group
  • Certified Sales Executive (CSE) by Sales and Marketing Executives International
  • Project Management Professional (PMP)

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