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Skills

  • Proficiency in Portuguese for international clients
  • Harmonized Tariff Schedule knowledge
  • Federal license submittals
  • U.S. Export Control Laws
  • Customer support
  • Supply chain optimization
  • Currency exchange risk management
  • Export Administration Regulations (EAR)
  • Freight capacity planning
  • Government permit acquisition

Work Experiences

  • Evaluated the validity of up to 3 documents per one year.
  • Analyzed competitor export strategies.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Classified commodities, commerce, and defense items under method regulations.
  • Aligned plans with company objectives.
  • Collaborated with accounting and finance teams.
  • Gathered and disseminated information about Tableau licenses and certifications.
  • Filed and maintained documentation for all exports to keep accurate records.
  • Addressed issues across 15 countries.
  • Used Workday to keep track of the goods as they left category location.

Summaries

  • Boosted international sales by 51%.
  • Integrity and compliance have a strong reputation.
  • Costs were consistently reduced while profits were increased.
  • Expert in shipping and record-keeping legal requirements and best practices.
  • Strengths in vendor management and workflow optimization backed up by Miscellaneous training.
  • Ready to bring 5 years of international logistics experience.
  • Achieved results in 2020.
  • Analyzed and improved vendor performance.
  • Accomplished Export Officer.
  • Export Officer with 16 years of successful risk assessment and budget management experience.

Accomplishments

  • Documented and resolved procedure which led to program.
  • Led cross-functional team of 8 employees to implement export compliance procedures, achieving PMP within one year.
  • Managed multimodal shipments, incorporating air, sea, and land freight, ensuring cost-effective and punctual deliveries that decreased total shipping costs by 41%.
  • Spearheaded the transition to fully digitized export documentation, resulting in a 16% reduction in manual shipping preparation time.
  • Trained staff in multi-tier export processes and reporting, improving operational efficiency by 79%. Analyzed performance against key metrics bi-weekly using Microsoft Excel.
  • Negotiated cost-effective contracts with shipping vendors, reducing freight expenses by $11 per quarter while maintaining high delivery standards.
  • Increased operational transparency by creating detailed export performance dashboards, enabling leadership to make data-driven decisions in real time, decreasing response times by 36%.
  • Developed an automated shipment tracking system, reducing manual tracking efforts by 83% and increasing visibility into transit status.
  • Presented critical analysis reports on logistics performance to the senior leadership team, directly leading to changes that improved cost efficiency by 27%.
  • Directed export operations across 18 regional branches, ensuring adherence to standardized corporate protocols and reducing processing errors by 63%.

Affiliations

  • China Council for the Promotion of International Trade (CCPIT)
  • Export Trading Group (ETG)
  • International Air Transport Association (IATA)
  • Project Management Institute
  • Association for Computing Machinery
  • Certified International Trade Professional (CITP) Network
  • Lions Club
  • International Association of Administrative Professionals
  • International Federation of Freight Forwarders (FIATA)
  • Export Council of category

Certifications

  • Certificate in Logistics and Supply Chain Management - Cedar Works, 2015
  • CompTIA Security+
  • International Air Transport Association (IATA) Cargo Agent Certificate - 2021
  • Certificate in International Logistics and Trade Compliance - Meridian, 2017
  • Salesforce
  • Certified Supply Chain Professional (CSCP) - Harbor & Co.
  • Certificate in Maritime Law and Trade - Beacon Labs, 2024
  • International Traffic in Arms Regulations (ITAR) Certification - Harbor & Co., 2024
  • Microsoft Certified Systems Engineer (MCSE)
  • NAFTA/USMCA Compliance Certification - framework, 2019

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