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Skills

  • Customer Satisfaction Improvement Initiatives
  • Training and development for staff
  • Application performance optimization
  • Automated testing and quality assurance
  • Data accuracy enhancement
  • Cloud migration strategies
  • Vendor management software implementation
  • Multitasking and time management
  • Agile/Scrum Methodology Deployment
  • Cost Efficiency and Budget Management

Work Experiences

  • Achieved a 63% improvement in system uptime.
  • Adapted application performance to business needs.
  • Delivered a company-wide procurement system.
  • Built partnerships with third-party vendors, reducing software acquisition costs by $12 annually.
  • Achieved 74% reduction in response time to critical alerts.
  • Developed quarterly performance reports using program.
  • Championed implementation of agile methodologies across the development team, reducing application deployment time from 14 weeks to 18 days.
  • Championed implementation of agile methodologies.
  • Am in charge of all applicant, incoming, and departing student data.
  • Automated risk assessment.

Summaries

  • Achieved 29% faster load times.
  • Applications Manager with expertise in cross-functional leadership.
  • Applications Manager recognized for receiving the Top Performer for delivering a key system under budget. Known for driving costs down by $8 while maintaining high standards of application quality and support service.
  • Applications Manager with expertise in integrating CRM systems with Power BI to yield a 60% improvement in data accuracy. Skilled at driving digital transformations that scale with business needs.
  • Directly influenced strategic decision-making.
  • Committed to driving operational efficiencies.
  • Collaborative leader skilled at vendor management.
  • Created application workflows.
  • Applications Manager with expertise in integrating CRM systems.
  • Delivered significant reductions in supplier processing time.

Accomplishments

  • Collaborated closely with stakeholders to refine the application lifecycle management process, leading to a 35% reduction in deployment errors.
  • Championed DevOps practices within the team, streamlining deployment pipelines and cutting release times by 50%.
  • Spearheaded the transition to framework, reducing infrastructure costs by 74% while increasing reliability.
  • Integrated process with internal CRM tools, speeding up sales quoting processes by 16 minutes/job.
  • Authored technical assessments detailing the impact of proposed system changes, winning approval from IT governance for major overhauls.
  • Conducted root cause analysis of recurring application outages, identifying key vulnerabilities and leading to a 77% reduction in incidents.
  • Worked with vendors to negotiate support agreements, improving response times by 20% while reducing yearly support costs.
  • Led the design and implementation of backup solutions, ensuring 100% data redundancy across all applications, safeguarding critical business operations.
  • Developed automated workflows for routine application maintenance, reducing manual intervention needs by 15% and improving operational efficiency.
  • Streamlined licensing and vendor management processes, cutting software procurement time by 5 days and reducing costs by 30%.

Affiliations

  • Member, Enterprise Architecture Professional Membership Association, 2021 – Present
  • Active Participant, Microsoft Azure User Group, Seattle, 2019 – Present
  • Volunteer Instructor, Code.org, Focusing on App Development Tutorials, 2016
  • Active Contributor, Stack Overflow Developer Network, with 6 Accepted Solutions, 2021 – Present
  • Certified Professional, TOGAF (The Open Group Architecture Framework), 2023 – Present
  • Member, Information Systems Audit and Control Association (ISACA) 2017 - Present
  • Participant, TechWell Conference (focus on software architecture), 2024
  • Active Participant, Cloud Native Computing Foundation (CNCF) initiative
  • Member, International Association of Cloud & Managed Service Providers (MSPAlliance), 2018 – Present
  • Certified Member, Data Management Association (DAMA), 2022 – Present

Certifications

  • Certified Data Professional (CDP) – Institute for Certification of Computing Professionals
  • Oracle Certified Professional, Oracle
  • Agile Certified Practitioner (ACP) - procedure
  • TOGAF 9 Certified - The Open Group
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • COBIT 2019 Foundation Certification – program
  • Amazon Web Services (AWS) Certified Solutions Architect – Professional framework
  • Certified Solution Architect in AWS, Azure or GCP – standard
  • Lean Six Sigma Black Belt - Northwind
  • Certified Automation Professional (CAP) – ISA

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