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Skills

  • Chronic care model integration
  • Health policy compliance and regulation adherence
  • Drug inventory management
  • Seasoned in medical clinical procedures
  • Patient education and counseling
  • Inventory and restocking
  • Wellness services
  • Immunizations
  • Data analysis and outcomes measurement
  • Collaboration with advocacy groups and stakeholders

Work Experiences

  • Built and maintained analytics dashboards.
  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.
  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
  • Analyzed long-term healthcare data regarding procedure.
  • Collaborated with healthcare providers to tailor intervention strategies for chronic disease patients, improving treatment adherence by 76% over 6 months.
  • Collaborated with healthcare providers.
  • Contributed to the publication of 8 peer-reviewed studies.
  • Contributed to new legislative reforms.
  • Prepared monthly financial reports for the board of directors, including income statements, balance sheets, and cash flow statements.
  • Redesigned patient access and back-office workflow processes, resulting in a system-wide staffing cost reduction of 7%.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Aligned multidisciplinary teams.
  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.
  • Aligned pharmaceutical partnerships.
  • Entry-level Pharmacy Manager with exceptional process improvement and cross-functional collaboration knowledge.
  • Adept at analyzing disease data.
  • Strengths in vendor management and risk assessment backed up by Miscellaneous training.
  • Disease Manager with 12 years of successful quality assurance and stakeholder engagement experience.
  • Certified in OSHA, proficient in integrating evidence-based practices into day-to-day operations, leading to a 34% improvement in compliance metrics.
  • A gifted individual who speaks 7 languages fluently.

Accomplishments

  • Delivered comprehensive training that improved staff understanding of disease prevention strategies by 78%.
  • Advocated for patient-centered care policies, enhancing disease management standards and contributing to legislative reforms in North Carolina.
  • Oversaw the integration of HubSpot, improving disease management reporting accuracy by 28%.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed health informatics solutions to track population health metrics, improving intervention times by 60%.
  • Presented disease management program outcomes at metric, influencing stakeholder buy-in and policy changes.
  • Partnered with local health organizations to expand disease prevention outreach, engaging 14 residents in the community.
  • Coordinated with advocacy groups and stakeholders to promote public health campaigns, reaching 14 individuals in 2023.
  • Established a multi-disciplinary task force to address gaps in chronic disease care, resulting in a 49% increase in compliance with treatment protocols.

Affiliations

  • Society of Human Resource Management
  • Society of Infectious Diseases Pharmacists (SIDP)
  • National Coalition on Health Care (NCHC)
  • International Association of Administrative Professionals
  • Infectious Disease Society of America (IDSA)
  • National Association of Disease Management & Wellness (NADMW)
  • International Society for Infectious Diseases (ISID)
  • Health Information and Management Systems Society (HIMSS)
  • Association for Supply Chain Management (APICS)
  • Association of Information Technology Professionals

Certifications

  • Certified Medical Manager (CMM)
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified in Chronic Care Management (CCCM)
  • Certified Health Coach (CHC) - National Society of Health Coaches
  • Advanced Certification in Infectious Disease Protocols - Cedar Works
  • Board Certified in Patient Advocacy (BCPA)
  • Certified Public Accountant
  • Emerging Infectious Disease Preparedness Certification
  • Certified Business Analysis Professional (CBAP)

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