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Skills

  • Training and mentoring
  • Healthcare budget management
  • Occupancy strategies
  • Immunizations
  • Infection control training and protocols
  • Outcome-based healthcare program optimization
  • Evidence-based decision making
  • Relationship building and retention
  • Project oversight
  • Medication dispensing

Work Experiences

  • Planned surgeries, handled pre-certifications, and double-checked insurance coverage.
  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.
  • Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.
  • Built and maintained analytics dashboards to track disease management KPIs, resulting in more timely interventions and better decision-making.
  • Redesigned patient access and back-office workflow processes, resulting in a system-wide staffing cost reduction of 7%.
  • Achieved a 20% improvement in multi-department collaboration.
  • Coordinated clinical research activities in metric management, contributing to the publication of 4 peer-reviewed studies in 2019.
  • Created customized care plans working with hospital staff and families to assess and meet individual needs.
  • Increased patient satisfaction by 16% within three years.

Summaries

  • Healthcare administrator with a track record of providing high-quality healthcare services to patients.
  • Hope to help Lakeside Partners achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
  • Astute professional with extensive experience in pharmacy operations and performance metrics.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Broadened access to treatment and support services for system patients.
  • Staff development that results in high-performing teams has been recognized.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Coordinate patient admission and discharge.
  • Within Miscellaneous, senior Disease Manager and outstanding performer in strategic planning and client relations.

Accomplishments

  • Implemented evidence-based intervention protocols, reducing non-compliance rates in chronic disease patients by 56%.
  • Coordinated with advocacy groups and stakeholders to promote public health campaigns, reaching 14 individuals in 2023.
  • Led patient-centered care pilot project, increasing chronic disease control outcomes by 64% over several months.
  • Managed a successful disease prevention initiative that reduced the prevalence of process within the West Coast by 76% over several months.
  • Leveraged data analytics to measure outcomes of health intervention protocols, resulting in 70% improved patient recovery times.
  • Secured $12 in grant funding to develop innovative disease surveillance tools that improved regional reporting by 59%.
  • Delivered comprehensive training that improved staff understanding of disease prevention strategies by 78%.
  • Collaborated with team of 17 in the development of initiative.
  • Developed and implemented a patient education program that improved medication adherence by 60% for chronic category.
  • Collaborated with medical devices teams to improve monitoring tools, enhancing real-time care feedback by 70%.

Affiliations

  • Society of Human Resource Management
  • Society of Infectious Diseases Pharmacists (SIDP)
  • Freemason
  • Council of State and Territorial Epidemiologists (CSTE)
  • Case Management Society of America (CMSA)
  • American Association of Managed Care Nurses (AAMCN)
  • American Medical Group Association (AMGA)
  • International Society for Infectious Diseases (ISID)
  • International Federation of Infection Control (IFIC)
  • Institute for Healthcare Improvement (IHI)

Certifications

  • Certified in Disease Management - American Board of Managed Care (CDM-ABMC)
  • Advanced Certification in Infectious Disease Protocols - Cedar Works
  • Certified Public Accountant (CPA)
  • Certified Case Manager (CCM)
  • Certificate in Global Health and Infectious Disease - method
  • Board Certification in Medical Specialty - Disease Management system
  • Advanced Certificate in Chronic Disease Management - Harbor & Co.
  • Project Management Professional (PMP)
  • Certified Health Education Specialist (CHES)
  • Microsoft Certified Systems Engineer (MCSE)

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