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Skills

  • Business growth strategy
  • Profit and revenue-generating strategies
  • Rapport and relationship building
  • Account management
  • Root cause analysis
  • Cross-cultural sales background
  • Cross-functional team leadership
  • KPI-driven performance management
  • Brand-building strategies
  • Consultative and relationship selling

Work Experiences

  • Increased profit margins by effectively managing expenses, budgets, and overhead, as well as increasing closings and optimizing product turns.
  • Updated cross-functional collaboration procedures in order to boost productivity and system sales.
  • Improved the impact and effectiveness of sales by tracking metrics and marketing investments and implementing continuous improvement or change management.
  • Oversaw sales processes that included technical and commercial responses to customers, consultants, and coworkers.
  • Addressed issues with sales performance through training and counseling, resulting in an annual sales increase of 18%.
  • Promoted product and service benefits through facility tours and engaging presentations.
  • Reviewed regional markets and created lists of potential customers for a team of 11 employees to effectively assign.
  • Had a positive impact on business and retail functions through the delivery of 3+ educational events per year.
  • Created procedures for 9 employees to sell initiative products and services valued at more than $8.
  • Drove business development by cultivating strong supplier relationships and delivering benefit-oriented sales presentations to prospects.

Summaries

  • Demonstrated ability to build networks and support branding goals.
  • Strategic thinker with expertise in strategic planning.
  • Looking forward to taking on a new challenge with a successful team.
  • Excellent attention to detail and the ability to motivate employees to provide world-class service.
  • Tableau and Asana experts with exceptional interpersonal skills.
  • Proven track record of motivating implemented to achieve team, individual, and management goals.
  • Successful Customer Business Manager with cold calling and lead management experience.
  • Performance reporting in metric settings and budget management in strategic planning settings.
  • With persuasive communication skills and Miscellaneous expertise, successfully converts difficult prospects into lucrative clients.
  • Striking new revenue streams and sales opportunities with tenacity.

Accomplishments

  • Led cross-functional collaboration efforts that increased market share by 84% in the QuickBooks category, positioning the company as a market leader over a period of the past year.
  • Collaborated with the supply chain team to improve order fulfillment efficiency, shortening delivery cycles by the past year and improving product availability.
  • Implemented a customer segmentation initiative that optimized sales strategy, contributing to a revenue increase of 72% in 2016.
  • Developed a comprehensive customer lifecycle management strategy, resulting in a 64% increase in upsell opportunities and a 82% boost in overall conversions.
  • Built and maintained strategic relationships with standard, leading to a 39% increase in market penetration for the Southwest.
  • Formulated multi-year growth strategies that expanded product offerings, driving a $13 increase in annual revenue from existing and new customers.
  • Partnered with human resources to streamline the sales process, reducing sales cycles by one year and realizing a 20% increase in close rates.
  • Designed and executed public speaking and workshop sessions on customer relationship management at process, increasing brand awareness and positioning company as a thought leader.
  • Improved long-term forecasting accuracy by leveraging data analytics, reducing inventory costs by $11 and enhancing cash flow by 37%.
  • Received the prestigious Top Performer for exceeding yearly sales targets by $4, growing annual revenues by 23% in program.

Affiliations

  • Participant, Contract Law and Compliance Workshop, American Bar Association – 2015
  • Member, Women in Sales Leadership Forum – 2015
  • Member, Sales Management Association (SMA)
  • Participant, Customer Care Association Seminars on Customer Satisfaction Best Practices
  • Volunteer, Institute of Management Consultants (IMC) – Offering Mentorship Programs
  • Participant, Strategic Account Management Association (SAMA) – Host of Annual Conference Workshops
  • Certificate Holder, Business Growth Strategy Program, Association of Collegiate Business Schools
  • Graduate, Advanced Leadership Training Program, International Business Association – 2019
  • Certified Specialist, Strategic Sales and Operations Program, Stanford Online – 2016
  • Board Member, Business Development Leaders Organization – 2022

Certifications

  • Certified Sales Executive (CSE) - Harbor & Co.
  • Certified Sales Operation Professional (CSOP)
  • Professional Sales Certification – Beacon Labs
  • Certified Business Analysis Professional (CBAP)
  • Google Analytics Individual Qualification (GAIQ)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Revenue Management Executive (CRME)
  • Certified Sales Management Professional (CSMP)
  • CompTIA Network+
  • Certified Management Accountant (CMA)

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