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Skills

  • Project Management using Jira
  • Java programming
  • Operational improvement
  • Client Satisfaction Improvement
  • Linux command-line proficiency
  • Change Management
  • Cloud Infrastructure Migration
  • Troubleshooting and problem resolution
  • Product development
  • Business analysis

Work Experiences

  • Aligned development with business goals.
  • Achieved zero post-deployment issues.
  • Collaborated with project managers.
  • Achieved results within 7 months.
  • Achieved 34% efficiency.
  • Automated key processes within the project lifecycle, speeding up delivery timelines on average by 14%.
  • Used troubleshooting to fix problems with systems and programs.
  • Increased information sharing by improving computer system interfaces.
  • Went over performance benchmarks and came up with metrics to track in the future.
  • Achieved a 42% SLA compliance rate.

Summaries

  • Achieved a 35% reduction in system downtime.
  • Associate Programmer Analyst with 9 years of successful cross-functional collaboration and data analysis experience.
  • Adept at creating solutions for business growth.
  • Strengths in data analysis and workflow optimization backed up by Computers Software training.
  • Agile collaboration and solution-oriented execution.
  • Delivered presentations to decision-makers with recommendations that included project benefits, cost estimates, and category and method data.
  • Associate Programmer Analyst with expertise in end-to-end lifecycle management, from conceptualization to deployment. Increased system reliability and reduced deployment times by 50% through CI/CD pipeline implementations.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Associate Programmer Analyst who is rational, critical-thinking, and has 18 years of experience enhancing organizational operations through information systems solutions.

Accomplishments

  • Built and maintained performance dashboards to monitor real-time application metrics, achieving a 19% SLA compliance rate.
  • Led debugging efforts that resolved program, improving system reliability and reducing downtime by 13 hours per quarter.
  • Resolved product issue through consumer testing.
  • Designed software feature enhancements to streamline administrative tasks, reducing manual effort by 57%.
  • Proficiently utilized Linux terminal commands to automate server maintenance tasks, cutting task completion time by 13%.
  • Worked closely with project managers and stakeholders to translate business requirements into technical specifications, ensuring 46% compliance.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with cross-functional teams on a Jira-based system migration, improving overall system efficiency by 56%.
  • Collaborated on patch deployment across 2 environments, reducing vulnerabilities by 41% within 10 weeks.
  • Configured and troubleshot containerized environments using Docker, resulting in 15% better system stability.

Affiliations

  • International Association of Software Architects (IASA) - Certified in OSHA
  • Lions Club
  • American Marketing Association
  • Society of Women Engineers
  • IT Service Management Forum (itSMF) - Speaker in system performance monitoring
  • Association for Supply Chain Management (APICS)
  • SQL Server Central - Contributor in data architecture and validation protocols
  • Freemason
  • Python Software Foundation - Contributor since 2019
  • Google Developers Group (GDG) - Active participant

Certifications

  • Amazon Web Services (AWS) Certified Developer – Associate
  • PMP - Project Management Professional
  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Docker Certified Associate (DCA)
  • Certified Associate in Python Programming (PCAP)
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • First Aid/CPR Certified

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