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Skills

  • Leadership training
  • Advanced certification partnership coordination
  • Communications
  • Organization
  • Conflict resolution in team environments
  • Career coaching
  • Problem resolution
  • Apprenticeship program design
  • Business operations
  • Project management

Work Experiences

  • Achieved 34% job placement improvement.
  • Built relationships with over 3 corporate partners to expand internship and job shadowing opportunities.
  • Achieved a 76% increase in participant retention.
  • Aligned workforce development programs with market demands.
  • Achieved employment within 15 weeks of program completion.
  • Improved HR efficiency, coordinated new hire orientations, and assisted 3 new employees with onboarding and training.
  • Chose and assigned instructors to lead specific training sessions.
  • Achieved 44% higher retention rates among graduates.
  • Upper management was informed of all learning and performance objectives, schedules, and training assessments.
  • Created surveys to identify training needs based on projected production processes and changes.

Summaries

  • Workforce Development Coordinator with a proven track record of successfully educating people in a variety of job positions and functions.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 27% job placement rate.
  • Expert in developing curricula and training programs that are aligned with clients' strategic goals, mission, and vision, as well as continuously looking for ways to improve service delivery.
  • Career development champion with a record of designing programs that led 2 participants to employment in under 11 weeks post-completion.
  • Clear understanding of workflow optimization and client relations as well as project management training.
  • Workforce Development Coordinator with 2 years of successful risk assessment and process improvement experience.
  • Coached workforce development teams.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Effective at leading classes on a variety of subjects.

Accomplishments

  • Developed partnerships with 5 community organizations to enhance access to workforce development services in underserved areas.
  • Reduced program dropout rates by 34% through the creation of an individualized mentoring and support system for participants.
  • Designed an individualized career coaching plan for participants, contributing to a 34% reduction in long-term unemployment rates.
  • Tracked and reported key performance indicators (KPIs) for 11 workforce development programs, contributing to 85% better performance metrics year-over-year.
  • Partnered with local government agencies to design community workforce initiatives, resulting in 72% improvement in job readiness outcomes.
  • Conducted a comprehensive job market trend analysis that informed the design of 8 new training modules aligned with high-demand industries.
  • Developed a workforce program evaluation framework that was recognized with Top Performer for excellence in workforce development strategy.
  • Established a category compliance management system that streamlined reporting for 18 programs and maintained Scrum Master standards.
  • Leveraged data analytics to track workforce development trends, leading to program adjustments that increased participant outcomes by 68%.
  • Organized 5 community job fairs and networking events that connected 12 individuals to job opportunities, resulting in 34% placement success.

Affiliations

  • Society of Women Engineers
  • Association of Information Technology Professionals
  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • American Medical Informatics Association
  • Society for Human Resource Management (SHRM)
  • Workforce and Economic Development Division Member
  • Task Force for Equity in Hiring Practices method
  • American Association of Community Colleges Workforce Affiliate

Certifications

  • Certified Educational Technology Leader (CETL)
  • CompTIA Network+
  • Workforce Mobility and Immigration Law Certification
  • Workplace Learning Analytics Certification from standard
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Tech Hire Specialist in Workforce Development
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • Certified Workforce Development Professional (CWDP)
  • Salesforce

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