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Skills

  • Customer service
  • Supervision
  • NDCMedisoft
  • Records review
  • Client and patient relations
  • Handling time-sensitive lab results
  • Cross-functional team coordination
  • First Aid/CPR
  • Business operations
  • Communications

Work Experiences

  • Assisted the clinical team in gathering patient medical history at intake ensuring 22% reduction in duplicate data gathering points.
  • Pulled patient records accurately for upcoming appointments and procedures, usually within 16 hours.
  • Contributed to a Employee of the Year received in 2015.
  • Analyzed patient data trends from transcriptions.
  • Oversaw the delivery of standard project by framework team, which resulted in metric.
  • Authenticated data entry points.
  • Conducted routine reviews of physician notes.
  • Contributed to a 73%.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Contributed to a 83% increase in patient outcomes.

Summaries

  • Adept at transcribing 16 patient encounters daily.
  • Accomplished team trainer, mentoring 14 new scribe assistants and contributing to department-wide performance improvements, enhancing scribing accuracy and consistency.
  • Adept at medical workflow optimization, implementing error-proof protocols that led to a 20% reduction in after-hours corrections for high-volume clinics.
  • Achieved 36% reduction in incorrect coding incidents.
  • With strong time management skills and a reliable, hardworking nature, highly accurate and efficient.
  • Consistently exceeded documentation timing goals.
  • Boosted provider satisfaction by 53%.
  • Collaborative team player with a focus on cross-functional coordination, achieving timely documentation compliance and reducing audit discrepancies by 57%.
  • Bilingual achiever with experience scanning and indexing medical records to the correct chart.
  • Adept at medical workflow optimization.

Accomplishments

  • Collaborated with IT teams to identify and implement improvements to the EHR system, increasing platform efficiency and physician satisfaction by 16%.
  • Monitored and corrected documentation discrepancies, decreasing inaccuracies in medical records by 75% at system.
  • Assisted physicians during consultations by documenting notes and lab results directly in the EHR system, reducing follow-up clarification requests by 35%.
  • Effectively communicated with multi-disciplinary teams to improve overall clinic reporting processes, leading to a 67% reduction in patient wait times.
  • Collaborated with team of 6 in the development of standard.
  • Documented and resolved program which led to framework.
  • Identified gaps in patient charts before physician review, reducing the time spent in pre-consultation sessions by 18 minutes.
  • Contributed to a cross-functional initiative to optimize patient-physician communication, cutting chart review times by 12%, allowing physicians to see more patients daily.
  • Resolved product issue through consumer testing.
  • Led a project to update over 3 patient records in line with the latest compliance standards, achieving 27% data accuracy compliance.

Affiliations

  • Volunteer Scribe for Meridian, contributing to ongoing medical research
  • Society for Academic Emergency Medicine (SAEM)
  • Toastmasters
  • Freemason
  • International Association of Administrative Professionals
  • Medical Group Management Association (MGMA)
  • Active Contributor to Healthcare Technology Innovations through metric
  • Certified Clinical Documentation Specialist (CCDS) through ACDIS
  • Volunteer at framework, assisting with health record management and patient data documentation
  • International Council of Nurses

Certifications

  • Certified Billing and Coding Specialist (CBCS) | NHA
  • Certified Medical Manager (CMM) - metric
  • Certified Medical Administrative Assistant (CMAA), NHA
  • Certified Electronic Health Records Specialist (CEHRS)
  • First Aid/CPR Certified
  • AHIMA Coding Basics Program Certification
  • Certified Nursing Assistant (CNA) method
  • Healthcare CPR & AED Certification standard
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA A+ Technician

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