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Skills

  • Therapy programs
  • Medication dispensing
  • CNA onboarding and orientation process streamlining
  • Drug inventory management
  • Electronic Medical Records (EMR) Management
  • Seasoned in medical clinical procedures
  • Employee recognition and reward systems setup
  • Hiring and recruitment
  • Federal and state healthcare compliance knowledge
  • Interpersonal and cross-functional communication skills

Work Experiences

  • Compounding, mixing, packaging, and labeling procedures were all implemented by me.
  • Achieved zero deficiencies during the 2023 state inspection.
  • Created individualized developmental plans for aspiring CNAs.
  • Assisted CNAs during complex patient lifts and procedures, ensuring adherence to safety regulations and reducing incidents by 16% over 9 months.
  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.
  • Advocated for and implemented a cross-training program resulting in greater CNA versatility and reducing the need for supplemental staffing.
  • Advocated for a cross-training program.
  • Contributed to a 2016 reduction in hospital readmissions.
  • Achieved zero citations in 2021.
  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Adept at reducing healthcare errors by 71% through consistent performance reevaluations of CNAs and an emphasis on continual learning and quality improvement.
  • Strengths in workflow optimization and performance reporting backed up by Healthcare training.
  • Astute professional with extensive experience in pharmacy operations and performance metrics.
  • Achieved zero violations during compliance audits.
  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.
  • Adaptable CNA Supervisor known for delivering consistent quality improvements across the facility, resulting in better audit outcomes and increased departmental efficiency.
  • Achieved a 41% increase in staff engagement.
  • Entry-level Pharmacy Manager with exceptional project management and data analysis knowledge.
  • Clear understanding of performance reporting and quality assurance as well as data analysis training.

Accomplishments

  • Trained 15 CNAs on the new standard system, leading to reduced documentation errors and increased compliance with state regulations.
  • Coordinated with department heads to introduce a rotating CNA leadership program, which increased employee satisfaction and internal promotion opportunities by 66%.
  • Resolved product issue through consumer testing.
  • Monitored and evaluated daily care activities for a 10-bed long-term care facility, ensuring compliance with federal and state regulations and reducing incidences of noncompliance by 19%.
  • Designed and implemented individualized career development plans for CNAs, leading to 18 staff earning advanced certifications and increasing internal promotions by 22%.
  • Initiated a peer-to-peer training system that allowed seasoned CNAs to mentor interns, improving first-time task completion rates by 70%.
  • Implemented an employee recognition program that contributed to a 57% increase in CNA retention over a 7-month period.
  • Reduced medication administration errors by 47% after initiating a facility-wide retraining program for CNAs focusing on accuracy and compliance with safety standards.
  • Improved the facility's compliance with HIPAA regulations by updating patient information security protocols, reducing potential data breaches by 85%.
  • Provided in-depth training to nursing assistants in utilizing advanced patient care technologies, enhancing operational efficiency and cutting patient care delays by 57%.

Affiliations

  • National Association of Health Care Assistants (NAHCA)
  • International Council of Nurses
  • American Nurses Association (ANA)
  • Multidisciplinary Care Coordination Committee Member
  • Committee Chair, Annual Hospital Readmission Reduction Strategy Conference
  • State Board Member, Gerontological Nursing Legislative Taskforce the Southeast
  • Association for Supply Chain Management (APICS)
  • Society of Human Resource Management
  • Active Member, Healthcare Staffing Professional Network
  • Toastmasters

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Medical Office Manager (CMOM)
  • TeamSTEPPS Master Trainer Certification
  • Certified Clinical Documentation Specialist (CCDS)
  • CompTIA A+ Technician
  • Advanced Cardiovascular Life Support (ACLS) Certification - AHA
  • Certified Healthcare Facility Manager (CHFM)
  • Certified Alzheimer’s Disease and Dementia Care Trainer (CADDCT)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Nursing Assistant (CNA) License Texas

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