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Skills

  • Supervision
  • Chapter Engagement Expansion
  • Cross-departmental collaboration
  • Social media engagement
  • Database Management for Alumni Relations
  • Regulatory compliance
  • Organization
  • Team leadership and supervision
  • Donation Tracking and Reporting
  • Email marketing optimization

Work Experiences

  • Collaborated with university leadership.
  • Achieved a 46% increase in attendance.
  • Boosted chapter-led event attendance.
  • Talked to teachers to figure out what was going on in the classroom and to come up with new ways to teach.
  • Coordinated alumni networking events in Austin, expanding professional opportunities for graduates and increasing repeat attendances to 28% annually.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved results over 18-year timeframe.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with major donors.
  • Coordinated successful capital campaigns.

Summaries

  • Relationship builder who takes a decisive approach to solving operational issues.
  • Achieved 79% higher participation rates in 2023.
  • Achieved impressive results with participation growth of 32%.
  • Adept at reshaping alumni communications.
  • Achieved 74% growth in annual contributions.
  • Alumni relations professional with expertise in donor relationship management.
  • Achieved a 71% surge in donor participation.
  • Achieved improvement of 20%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved an engagement boost of 37% within award campaigns.

Accomplishments

  • Enhanced social media presence via alumni-generated content, resulting in 38% growth in followers and engagement.
  • Authored monthly newsletters spotlighting notable alumni achievements and university updates, boosting overall readership by 80%.
  • Collaborated with marketing to improve the alumni website experience, leading to a 66% boost in web traffic and event registrations.
  • Conceptualized and executed cross-departmental alumni relations initiatives that fostered collaboration, leading to increased engagement by 66%.
  • Led the creation of virtual alumni reunions, which increased repeat engagement from global alumni by 54%.
  • Directed collaborative alumni engagement programs that increased event attendance by 82% across two years.
  • Developed and launched an alumni mobile app to improve engagement, resulting in 50% more active users in the first two years.
  • Resolved product issue through consumer testing.
  • Instituted data-driven communication strategy that led to improved engagement on email, social media, and web platforms by 17% year-over-year.
  • Revised alumni stewardship processes, reducing turnaround time on inquiries and donor recognition by 40%.

Affiliations

  • Freemason
  • Global Alumni Network Task Force Chair
  • Member of system Centennial Campaign Committee
  • International Association of Administrative Professionals
  • Association of Information Technology Professionals
  • Council Member for Advancement in Higher Education (the Midwest)
  • Mentorship Program Coordinator for Ironclad Systems
  • Association for Supply Chain Management (APICS)
  • Institute for Educational Advancement (IEA)
  • National Society of Fund Raising Executives (NSFRE)

Certifications

  • First Aid/CPR Certified
  • Continuing Certification in Data-Driven Fundraising by Microsoft Excel
  • Microsoft Certified Systems Engineer (MCSE)
  • Continuing Education in Alumni Communications & Engagement framework
  • Global Management Certificate in Alumni Engagement category
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Profit-Driven Alumni Relations Certificate from metric
  • Certified Advancement Services Professional (C.A.S.E.)
  • Google Certified Professional Cloud Architect
  • Executive Certificate in Nonprofit Leadership - system

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