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Skills

  • Marketing understanding
  • Client onboarding streamlining
  • Key account relationship management
  • CRM utilization QuickBooks
  • Client Retention Strategies
  • Account development
  • High-volume calling campaigns
  • Staff training
  • Merchandising expertise
  • CRM system reporting skills

Work Experiences

  • Created unique branded marketing collateral for salespeople to use during the sales cycle.
  • Improved the client organization and goal alignment by automating the procedure contact management system.
  • Met sales and service targets of $11 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Closed over $17 in sales, which included preparing contracts and processing order forms each several months.
  • Acquired 10 new customers, resulting in 4% revenue for the team.
  • Devised and implemented a marketing strategy that included regular physician visits in order to boost sales of drugs like category, method, and category.
  • Achieved a 27% improvement in customer adherence to medication.
  • Achieved 32% higher close rates.
  • Created and used method reports to assist leadership in making key decisions and exceeding operational goals.
  • Collaborated with sales management to identify underperforming products, driving product repositioning strategies which improved sales by 68%.

Summaries

  • Building and managing long-term relationships with targeted hospitals, physicians, pharmacists, and administrators is a proven track record.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Professional with project management and vendor management expertise who is organized and resourceful.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Clear understanding of stakeholder engagement and team leadership as well as data analysis training.
  • Bringing 8 years of experience in this field.
  • Oversee standard territories, ensuring that they have well-coordinated and forward-thinking approaches to attracting new customers and capitalizing on new opportunities.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented feedback loops with prescribers, enabling more efficient marketing of a Salesforce, increasing market penetration by 54%.
  • Designed and delivered sales training programs that enhanced rep performance metrics, including average sales per call by 31%.
  • Leveraged territory knowledge and market data to develop marketing initiatives that generated 52% higher-than-average prescription fulfillment.
  • Forged strong relations with 9 physicians, expanding distribution network and increasing prescription volumes for Tableau by 17%.
  • Collaborated with sales leadership to streamline underperforming product lines and implemented repositioning tactics that raised sales by 82%.
  • Recognized for surpassing set sales targets, increasing sales-rate by 46% over 2020 and contributing significantly to company revenue growth.
  • Designed data-driven client retention strategies, reducing churn by 71% and boosting repeat prescriptions.
  • Led interactive sales workshops that improved product knowledge retention among reps by 64% and resulted in a $216,000 increase in territory sales.
  • Initiated new engagement programs with physicians, which led to a 33% increase in prescribed medications across targeted specialties.

Affiliations

  • Attendee, Annual Pharmaceutical Sales Leadership Conference 2019
  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • Freemason
  • Lions Club
  • National Pharmaceutical Association (NPhA)
  • Association for Computing Machinery
  • National Association of Social Workers
  • Association of Medical Sales Professionals (AMSP)
  • Active Member, International Pharmaceutical Federation (FIP)

Certifications

  • Apple Certified Associate (ACA)
  • Board Certified Medical Affairs Specialist (BCMAS) - procedure
  • Certified Public Accountant (CPA)
  • Salesforce CRM Specialist - process
  • BioPharma Global Sales Credential - procedure
  • Anti-Bribery and Compliance in Pharmaceutical Sales - system
  • Certified Business Analysis Professional (CBAP)
  • Compliance Essentials for Pharma Sales - Beacon Labs
  • Certified Selling Professional (CSP) - initiative
  • Certified in Healthcare Ethics Sales (CHES) - category

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