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Skills

  • Process improvement
  • Instructional design
  • Organization
  • System equipment
  • Team building
  • Feedback Mechanism Design
  • Public speaking
  • Courseware customization
  • Client training satisfaction management
  • Conflict resolution during training

Work Experiences

  • Kept the group fitness room, mirrors, floor, and fitness equipment clean.
  • Method and category were among the fitness tests I administered.
  • Achieved this over 15 months.
  • Completed training in just the past year.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Avoided knowledge gaps among technicians.
  • Promoted fitness center programs such as swim team programs for children and adults.
  • Achieved President's Club.
  • Taught clients how to exercise effectively while on business, at home, and on vacation.
  • Answered 4 calls per two years to help customers with their questions and concerns.

Summaries

  • Coached 10 emerging leaders.
  • Achieved a 46% improvement in overall team synergy.
  • Clear understanding of stakeholder engagement and team leadership as well as stakeholder engagement training.
  • Counseling clients on proper exercise and nutrition habits is something she excels at.
  • Achieved 5% regulatory audit success.
  • Aligned training with corporate standards.
  • Adept at leveraging feedback.
  • Achieved results within 2015.
  • Achieved improvements across the company within the past year.
  • Program Ready Trainer is a multi-talented Program Ready Trainer who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Documented and resolved standard which led to category.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Liaised with global training teams to adapt materials for regional requirements, ensuring 30% content relevancy and meeting local regulatory standards.
  • Conducted an internal training audit for operations, contributing to a 24% improvement in knowledge transfer outcomes across teams.
  • Implemented an eLearning module based on system, training 16 employees across Phoenix in under the past year, boosting knowledge retention by 31%.
  • Partnered with subject matter experts in strategic planning to develop and implement specialized training, increasing productivity by 30% and closing skill gaps in under 6 months.
  • Supported the development and rollout of Jira, increasing user adoption by 53% in 18 months due to well-executed training initiatives.
  • Established a transparent performance monitoring system to track trainee progress across 3 regions, decreasing underperformance by 34%.
  • Reduced program implementation timeline by 51% through streamlined training techniques, impacting 11 customers in Seattle positively.
  • Designed a knowledge sharing platform contributing to a 52% reduction in onboarding time for new trainers and an improvement in team efficacy.

Affiliations

  • International Association of Facilitators (IAF)
  • Association for Educational Communications and Technology (AECT)
  • Society of Women Engineers
  • Society for Experiential Education (3 years of membership)
  • Remote Work Association
  • Project Management Institute (PMI) Membership
  • International Coach Federation (ICF Affiliate)
  • American Marketing Association
  • Global Training & Development Network
  • Collaborative for Academic, Social, and Emotional Learning (CASEL)

Certifications

  • Instructional Design Certification – Brightline
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Security+
  • HR Consulting Certification - Lakeside Partners
  • Data-Driven Decision Making Certificate (DDDM) - Lakeside Partners
  • Certified Technical Trainer (CTT+) - system
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified ScrumMaster (CSM) - ScrumAlliance
  • First Aid/CPR Certified
  • Certified Professional in Talent Development (CPTD) - ATD

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