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Skills

  • Computer application knowledge
  • Business operations
  • Service-oriented mindset
  • Excellent customer service
  • Team contribution
  • Equipment operation and maintenance
  • Upselling techniques
  • Product restocking
  • Food quality monitoring
  • Employee mentoring

Work Experiences

  • Mixed soft drinks, water, and procedure beverages after filling them.
  • Achieved a 57% faster service rate.
  • Replenished condiments, coffee, other beverages, and supplies while keeping the service areas clean.
  • Washed and sanitized the dishes, glassware, and silverware to keep customers safe after each use.
  • Adhered to all food safety regulations, earning the restaurant a method% compliance rating during health inspections.
  • Created pre-selected food offerings for catering clients using a variety of meal preparation methods.
  • Actively participated in setting targets.
  • Balanced end-of-day receipts.
  • Packaged and labeled standard products and orders for the to-go counter and drive-through window.
  • Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.

Summaries

  • Grocery Store Manager with a track record of boosting store profits while maintaining high employee morale.
  • Grocery Store Clerk was responsible for keeping the store clean, safe, and well-organized in order to appeal to customers.
  • Fast Food Cashier is a friendly, helpful Fast Food Cashier who is punctual and willing to work a flexible schedule.
  • Food Service expert with 15 years of experience in the service industry.
  • Bar Manager with a strong desire to increase revenue and productivity.
  • Bakery Clerk with 11 years of experience baking and decorating cakes, cookies, and pastries.
  • Advanced stakeholder engagement and project management abilities from a seasoned procedure professional.
  • Gourmet meats, cheeses, and specialty items are all familiar to me.
  • Through top management skills and business acumen, a talented bar management professional can maximize team performance and bar sales.
  • To efficiently deliver high-quality service and promote customer loyalty, I am skilled at stakeholder engagement and risk assessment.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Increased sales of Microsoft Excel by 13% with the implementation of procedure.
  • Named Employee of the Month, method.
  • Proposed
  • Improved
  • Recorded
  • Earned “initiative” Award for process.
  • Identified
  • Monitored
  • Awarded "Outstanding Employee" in 2021.

Affiliations

  • Restaurant Openers and Closers Group
  • International Council of Nurses
  • Food Safety Managers Certification Council
  • Society of Women Engineers
  • International Fast Food Professionals Network
  • Food Service Management Professionals (FSMP) Association
  • Quick Service Restaurant Leadership Forum
  • Cashier Professionals Network
  • Lions Club
  • National Fundraising Promotions for Quick Service Restaurants

Certifications

  • Culinary Skills Certificate process
  • SHRM Certified Professional (SHRM-CP)
  • Food Handling and Safety for Food Workers Certification method
  • First Aid/CPR Certified
  • CompTIA A+ Technician
  • Certified Kitchen Cook (CKC) - National Restaurant Association
  • Project Management Professional (PMP)
  • OSHA: Food Handling
  • SafeServ certification: Food Handling
  • Certified Customer Service Professional (CCSP)

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