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Skills

  • Process improvement
  • Report analysis
  • Data-driven decision support
  • First Aid/CPR
  • Team building
  • Crisis management during high-stakes incidents
  • Calendar and scheduling conflict management
  • Customer service
  • Multi-line phone proficiency
  • Project Planning

Work Experiences

  • Was in charge of assigning executive tasks as well as managing complex calendars and administrative functions.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Coordinated annual budget audits alongside finance teams, ensuring school compliance and reducing audit issues by 58%.
  • Designed surveys to assess staff satisfaction, increasing leadership awareness of pain points and driving a 66% improvement in employee engagement.
  • Cut travel expenses by $4 per year.
  • Coordinated conferences annually.
  • Analyzed student performance data.
  • Contributed to the process of updating school handbooks and policies, ensuring all guidelines aligned with state regulations.
  • More than 13 Miscellaneous executives had their schedules organized and updated by me.
  • Organized successful conferences, which included all speaker and attendee travel, as well as facilities and support services.

Summaries

  • Accomplished in Human Resources support, streamlining the hiring process and reducing teacher onboarding time by 60% days.
  • Exceed expectations in terms of group performance and scheduling efficiency.
  • Boosted document retrieval efficiency by 71%.
  • To meet challenging objectives, work well with little supervision.
  • Strongly committed to customer satisfaction, teamwork, and service excellence.
  • Achieved a 65% increase in workplace productivity.
  • Principal's Senior Assistant with 10 years of successful performance reporting and risk assessment experience.
  • Achieved 76% faster onboarding for new teachers.
  • Bolstered school reputation.
  • Customer service, client satisfaction, and team communication are all priorities for me.

Accomplishments

  • Implemented a more efficient task tracking system using Adobe Creative Suite, improving overall departmental productivity by 85%.
  • Managed the Principal's multi-country travel arrangements, including booking flights, accommodation, and meetings across 15 time zones, with zero scheduling conflicts.
  • Streamlined interdepartmental communication, reducing response times to critical requests by 31%, improving overall coordination and project success.
  • Facilitated weekly leadership meetings, setting clear agendas and improving follow-through on action items by 75%.
  • Managed day-to-day administrative tasks for the Principal, ensuring strategic time allocation and reducing scheduling conflicts by 48%.
  • Served as the acting point of contact during the Principal’s absence, ensuring smooth operation of daily school activities and maintaining clear communication with stakeholders.
  • Led the organization and execution of 3 professional development training programs, leading to a 84% increase in faculty skills and professional achievements.
  • Improved workflow automation by collaborating with IT to build specialized scripts in SAP, cutting down data processing time by 80%.
  • Reduced faculty administrative workload by leading system workshops, training 14 staff members on technical tools, increasing efficiency by 70%.
  • Trained 16 administrative staff on the new Power BI, enhancing team efficiency by 21% in daily tasks such as data entry and communication.

Affiliations

  • International Association of Administrative Professionals (IAAP)
  • Educational Administrators Association Denver
  • National Association of Elementary School Principals (NAESP)
  • International Society for Technology in Education (ISTE)
  • Council of School Supervisors and Administrators (CSA)
  • American Medical Informatics Association
  • Educational Finance Leaders Network
  • National Association for Administrative Excellence (NAAE)
  • Education Law Association (ELA)
  • Association of Educational Service Agencies (AESA)

Certifications

  • ServSafe
  • Human Resources Certification (HR Cert) - Brightline
  • Notary Public Certification – Ohio
  • Microsoft 365 Certified: Managing Modern Desktops Associate - 2023
  • Google Analytics Individual Qualification (GA IQ) - Salesforce
  • CompTIA Network+
  • Advanced Specialist in Office Productivity (ASOP) - Asana
  • First Aid/CPR Certified
  • SHRM-CP - Society for Human Resource Management Certified Professional
  • SHRM Senior Certified Professional (SHRM-SCP)

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