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Skills

  • MS Office
  • Regulatory compliance
  • Mental health assessment
  • Grant writing and funding acquisition
  • Collaborating with multidisciplinary teams
  • EMR/EHR software proficiency Salesforce
  • Culturally competent care
  • Cognitive-behavioral therapy (CBT)
  • Relationship development
  • Client engagement strategy development

Work Experiences

  • Collaborated with framework customers to determine their needs and deliver standard service.
  • Achieved results in 2017.
  • Advocated for clients at court hearings and medical reviews, successfully overturning 5 decisions that negatively impacted patient care.
  • Achieved a 71% decrease in client relapse rates.
  • Conducted ongoing assessments of clients' progress.
  • Achieved a 56% success rate in maintaining recovery.
  • Authored and presented case studies on complex psychiatric cases at procedure, raising awareness of innovative treatment approaches.
  • Was in charge of organizing group counseling sessions to help people deal with metric and framework issues.
  • Contributed to Excellence Award recognition for holistic care.
  • Devised and improved treatment strategies to ensure continued progress.

Summaries

  • Addressed critical mental health challenges.
  • Adept at providing culturally responsive care.
  • Addressed needs of high-risk populations.
  • Strengths in team leadership and process improvement backed up by Miscellaneous training.
  • Applied cognitive interventions.
  • Achieved a 18% reduction in involuntary psychiatric holds.
  • Accomplished in cultural competency and diversity in care.
  • Accomplished in cultural competency and diversity in care, facilitating an increase in client satisfaction by 15% among underserved communities.
  • Expert at maximizing program support by optimizing program operations.
  • Accomplished this in 6 months.

Accomplishments

  • Resolved product issue through consumer testing.
  • Engaged in interdisciplinary collaboration with school counselors and community organizations to establish mental wellness programs that reduced student referrals to mental health services by 28%.
  • Organized training workshops for healthcare providers on the use of advanced behavioral health diagnostic tools, increasing accurate diagnoses by 74%.
  • Assessed and adjusted treatment adherence at multiple touchpoints, decreasing patient attrition in ongoing therapy by 79%.
  • Monitored progress of clients using cognitive behavioral therapy (CBT) methods, resulting in a 17% reduction in anxiety and depression symptoms.
  • Developed comprehensive treatment plans for patients with dual diagnoses, resulting in a 51% improvement in overall health outcomes.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Authored research papers on trauma-related mental health disorders, which were presented at program, exposing innovative care methodologies.
  • Developed and administered patient satisfaction surveys focused on behavioral health services, leading to improvements in service delivery and a 82% increase in patient satisfaction.
  • Worked with cross-functional teams to integrate mental health diagnostic tools, improving diagnostic accuracy by 50%.

Affiliations

  • International Society for Traumatic Stress Studies (ISTSS)
  • International Council of Nurses
  • American Medical Informatics Association
  • Academy of Cognitive Therapy (ACT)
  • Psychiatric Rehabilitation Association (PRA)
  • Jaycees
  • Behavioral Health Leadership Network (BHLN)
  • Association for Contextual Behavioral Science (ACBS)
  • International Society of Psychiatric-Mental Health Nurses (ISPN)
  • Association for Positive Behavioral Support (APBS)

Certifications

  • Certified Rehabilitation Counselor (CRC)
  • Certified Business Analysis Professional (CBAP)
  • Certified Mental Health First Aid Instructor
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification
  • International Certification & Reciprocity Consortium (IC&RC) Addiction Counselor Credential
  • Certified Public Accountant
  • Certified Child and Adolescent Trauma Professional (CATP)
  • Certified Grief Counseling Specialist (CGCS)
  • Certified Trauma Support Specialist (CTSS)
  • Certified Public Accountant (CPA)

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