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Skills

  • Network development
  • Cross-selling and upselling strategies
  • Budgets
  • Problem resolution
  • Customer needs analysis
  • Retention strategies
  • Revenue growth strategy
  • Customer relations
  • Staff training
  • Business operations

Work Experiences

  • Built and managed a funnel of 4 active opportunities, ensuring a robust pipeline and increasing win rate by 78%.
  • Used ServiceNow to keep track of important account and sales information in the company database.
  • Achieved a 17-year contract renewal.
  • Implemented effective sales techniques and increased product sales to over $6 in three years.
  • Addressed each customer's needs and desires in order to make appropriate product recommendations.
  • Analyzed market trends.
  • Achieved $14 in annual revenue for 2021.
  • Achieved sales goals for 2017.
  • Built and nurtured a strategic partner ecosystem, closing partnership deals that drove $14 in additional annual revenue.
  • Managed Jira inventory to improve sales pitches and closed more than 14 sales in 6 months.

Summaries

  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Accountable for deals generating $2 annually.
  • Mandarin is a bilingual individual who is fluent in both languages.
  • Talented sales representative with 18 years of industry experience.
  • Bringing 14 years of experience in this field.
  • Senior Business Development Representative is a multi-talented Senior Business Development Representative who is consistently rewarded for planning and operational improvements.
  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • Costs were consistently reduced while profits were increased.
  • Customers have increased by 13%, and new sales revenue has increased by more than $2.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.

Accomplishments

  • Fostered relationships with key stakeholders and decision-makers at Summit Group, resulting in multi-year contracts valued at $4.
  • Identified and capitalized on upsell opportunities within existing accounts, contributing an additional $8 in annual recurring revenue.
  • Led a B2B outreach campaign that secured meetings with 17 C-level executives, driving $16 in new business revenue.
  • Implemented a strategic account planning process that elevated key account revenue by $12 over 18 months.
  • Implemented a customer feedback loop with the product team, leading to the enhancement of a key feature and a subsequent 60% increase in product adoption rates.
  • Established new industry verticals in Miscellaneous, generating a pipeline valued at $7 within several months.
  • Secured new B2B partnerships contributing an additional $5 in annual pipeline through targeted outbound efforts.
  • Exceeded quarterly sales targets by 51% through tailored outreach and robust lead qualification strategies.
  • Collaborated cross-functionally with product, finance, and customer success teams to craft pricing models that drove 65% YOY growth in revenue.
  • Created and presented business development strategies to C-suite stakeholders, resulting in organizational buy-in and an additional $13 in budget allocation.

Affiliations

  • Jaycees
  • Certified Business Development Expert (Six Sigma)
  • The Marketing and Sales Executives International (Boston)
  • Institute of International Sales and Marketing
  • Toastmasters
  • Global Business Development Association
  • Enterprise Sales Forum
  • Association of Information Technology Professionals
  • Sales Management Association (SMA)
  • Business Development Institute (BDI)

Certifications

  • Certified Revenue Growth Management Professional (CRGMP) - Cedar Works
  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • Customer Acquisition Mastery Certificate - Cedar Works
  • LinkedIn Sales Navigator Certified - 2020
  • Strategic Relationship Structuring Certificate - Beacon Labs
  • Certified Sales Leadership Professional (CSLP) - 2021
  • Google Certified Professional Cloud Architect
  • Google Analytics for Business Development - 2024
  • HubSpot Sales Software Certification - 2016

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