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Skills

  • Supply Chain Management
  • Cost-saving initiatives
  • Time management and prioritization
  • Contract drafting and negotiation
  • Supervision
  • First Aid/CPR
  • Data entry
  • Process optimization
  • Event planning and execution
  • Staff management

Work Experiences

  • Championed a company-wide wellness initiative that resulted in higher employee engagement and contributed to Top Performer recognition in 2019.
  • Investigated and resolved a variety of issues that impacted executive leaders and business initiatives.
  • Gathered and analyzed administrative cost data in order to prepare two years budgets for corporate management.
  • Organized metric meetings for 7 Corporate Office Managers and coordinated the availability of conference rooms for attendees every two years.
  • Collaborated with top executives.
  • Boosted the company’s sustainability efforts.
  • Adopted eco-friendly supply vendors.
  • Improved the organization's payment collection, AP/AR, deposit, and recordkeeping systems.
  • Was in charge of category files and records for 2 clients, as well as following security procedures to prevent data breaches and misuse.
  • Achieved President's Club for best internal corporate event planning.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Staff, resource, and day-to-day operations are well-coordinated by this expert.
  • Achieved 49% improvements in data processing.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Corporate Office Manager with 13 years of successful risk assessment and vendor management experience.
  • Achieved this in 6 months.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adaptable person with quality assurance and client relations abilities.
  • Costs were consistently reduced while profits were increased.
  • Within Miscellaneous, senior Corporate Office Manager and outstanding performer in project management and stakeholder engagement.

Accomplishments

  • Improved client meeting preparation by streamlining materials and agenda coordination, reducing setup time by 19% minutes per meeting.
  • Closely monitored employee performance and team dynamics, cutting conflict resolution time by 52% through merit-based adjustments.
  • Created and enforced a digital-first approach to documentation, reducing paper usage by 63% and promoting sustainability.
  • Partnered in supplier negotiations, securing long-term contracts that reduced office supply expenses while maintaining quality standards.
  • Increased operational efficiency by converting manual reporting to automated systems, shortening monthly report preparation time by 15 hours.
  • Managed the company's transition to Adobe Creative Suite, integrating it with 10 legacy systems to enhance operational efficiency.
  • Developed a float-system for office supplies, reducing provisioning delays and increasing employee satisfaction for departmental requests.
  • Trained 2 administrative personnel on updated compliance protocols, ensuring adherence to newly enacted OSHA guidelines.
  • Championed the integration of ServiceNow, cutting project coordination time between departments by 17 weeks.
  • Developed key performance metrics dashboards using Salesforce, allowing timely decision-making and transparency on office operations.

Affiliations

  • Lions Club
  • International Association of Workforce Professionals (IAWP)
  • Rotary International
  • American Medical Informatics Association
  • Lean Six Sigma Certification Affiliates
  • Business Operations Management Forum
  • American Marketing Association
  • Chartered Institute of Procurement & Supply (CIPS)
  • American Management Association (AMA)
  • Council of Supply Chain Management Professionals (CSCMP)

Certifications

  • First Aid/CPR Certified
  • Cisco Certified Network Associate (CCNA)
  • Lean Healthcare Green Belt Certification
  • Google Certified Professional Cloud Architect
  • SaaS Scheduling Software Specialist – standard Certification
  • Certified Administrative Professional (CAP) – IAAP
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Microsoft Office Specialist (MOS) – Excel
  • Certified Facility Manager (CFM), IFMA
  • Certified Professional Office Manager (CPOM) – Brightline

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