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Skills

  • Business Administration
  • Database administration
  • Data Analytics for Operational Decisions
  • Employee engagement and retention
  • Metric equipment
  • Supervision
  • Business operations
  • Relationship development
  • Organization
  • Budgets

Work Experiences

  • Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Established and developed a highly efficient and dependable administrative team by providing ongoing coaching and motivation and fostering career advancement.
  • Was in charge of billing, collection, and reporting for an office that generated over $15 per year.
  • Restructured installation processes and staff teams, resulting in a 8% increase in productivity.
  • Effectively managed costs and billing, as well as financial discrepancies, by using category software to organize account information.
  • Organized corporate and office conferences for company employees and guests.
  • Conducted detailed performance reviews for team members and implemented individual development plans, increasing overall team productivity by 36%.
  • Automated repetitive tasks.
  • Was in charge of the CRM database, which included troubleshooting, maintenance, updates, and the creation of reports.

Summaries

  • Team player who is methodical and detail-oriented and has expertise in stakeholder engagement.
  • Looking for a management position with a company in the Miscellaneous sector.
  • In fast-paced environments, this tireless team player is known for remaining poised and calm.
  • Support specialist and leader with advanced organizational, technical, and business acumen who is highly dependable, ethical, and trustworthy.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Staff, resource, and day-to-day operations are well-coordinated by this expert.
  • Achieved 49% improvements in data processing.
  • Excellent communicator and project manager with expertise in day-to-day operations, workflow improvements, and customer service.
  • Corporate Office Manager is a multi-talented Corporate Office Manager who is consistently rewarded for planning and operational improvements.
  • Japanese and German are both conversational.

Accomplishments

  • Developed a crisis communication plan for office shutdown scenarios, ensuring business continuity with minimal disruption during initiative.
  • Initiated continuous training workshops for staff to enhance proficiency in administration tools, improving workflow efficiency by 21% in six months.
  • Orchestrated company-wide events and trainings, coordinating with vendors, staff, and external partners to successfully host 17 events annually.
  • Improved client meeting preparation by streamlining materials and agenda coordination, reducing setup time by 19% minutes per meeting.
  • Championed the integration of ServiceNow, cutting project coordination time between departments by 17 weeks.
  • Trained 2 administrative personnel on updated compliance protocols, ensuring adherence to newly enacted OSHA guidelines.
  • Managed the company's transition to Adobe Creative Suite, integrating it with 10 legacy systems to enhance operational efficiency.
  • Led a comprehensive review and reorganization of office workflows, improving communication flow and decreasing task backlog by 63%.
  • Collaborated with team of 7 in the development of system.
  • Evaluated and monitored office budget allocations, optimizing purchasing strategies to save 53% on supplies.

Affiliations

  • Jaycees
  • Society of Human Resource Management
  • Government Finance Officers Association (GFOA)
  • Women’s Leadership Network for Business Operations
  • Toastmasters
  • International Association of Administrative Professionals
  • Certified Manager (CM) through ICPM
  • American Management Association (AMA)
  • Society of Women Engineers
  • Association for Talent Development (ATD)

Certifications

  • Certified Information Systems Security Professional (CISSP) - (ISC)²
  • Cisco Certified Network Associate (CCNA)
  • Certified Facility Manager (CFM), IFMA
  • Certified Vendor Management Professional – Vendor Management Institute (VMI)
  • Cisco Certified Internetwork Expert (CCIE)
  • Apple Certified Associate (ACA)
  • ServSafe
  • Certified in Human Resources Management (CHRM) – Harbor & Co.
  • Certified Product Owner (CPO) – Scrum Alliance
  • Facilities Management Professional (FMP) - program

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