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Skills

  • New business development
  • Employee Engagement Initiatives
  • Sales reporting
  • Review of contracts
  • Trained in consumer marketing
  • Compensation benchmarking in framework
  • Sales processes
  • Employee satisfaction survey analysis
  • Manufacturing
  • Account management

Work Experiences

  • Procedure and program strategies were implemented to raise brand awareness and market share in existing markets.
  • Devised promotional and advertising plans to improve product positioning and global brand marketing development.
  • Assessed the effectiveness of training programs and made strategic recommendations for improvement to upper management.
  • Thoroughly researched Seattle in order to adjust my sales strategies accordingly.
  • Recommended new ServiceNow lines by surveying consumer needs and trends, as well as keeping track of competitors.
  • Organized and led 10-day staff orientation and training to promote collaboration.
  • Educated management on successful policy implementation and enforcement actions to avoid employee legal entanglements.
  • Recruited, trained, and coached a 17-member team to support company growth.
  • Negotiated better margins with service providers and vendors, saving $15 per 18 months.
  • Achieved a hiring target of 13 in 2020.

Summaries

  • Industry compliance is something about which I'm well-versed.
  • Over a 13-year career, I've built a strong track record as a performance-oriented sales leader.
  • Compassionate Country Manager, Human Resources with experience in every aspect of dog and cat grooming.
  • Builds rapport with people at all levels and solves problems quickly.
  • Organized planner with strong team-building and program-management skills.
  • Driven and decisive, with a strong desire to build and retain high-performing teams.
  • Successful Country Manager, Human Resources with Six Sigma certification.
  • Certified in OSHA and CPA by the Strategic Country Manager.
  • Successful Sales Manager with 3 years of experience in developing and increasing standard sales.
  • A collaborative leader with a passion for innovation.

Accomplishments

  • Introduced employee engagement surveys that achieved a 19% response rate, providing actionable insights into improving workplace culture.
  • Implemented technology-driven HR systems, reducing HR process time by 79%, improving efficiency in payroll and performance tracking.
  • Successfully directed the integration of HR practices post-merger, ensuring minimal disruption and a 48% alignment with organizational goals.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented diversity and inclusion programs that led to a 81% increase in gender parity across departments.
  • Designed and implemented a company-wide mentorship program, pairing over 18 mentors/mentees and increasing participant career advancement by 43% within 2021.
  • Developed and rolled out leadership training for 10 high-potential employees, with 84% advancing into senior roles within 2019.
  • Established a risk mitigation plan related to labor relations that reduced potential labor disputes by 37% during periods of organizational change.
  • Utilized advanced labor market analytics to guide compensation strategy adjustments resulting in a 28% improvement in competitive pay alignment.
  • Facilitated corporate town hall events in Denver, improving company-wide transparency and boosting employee morale by 26% as measured by post-event surveys.

Affiliations

  • Jaycees
  • Chartered Institute of Personnel and Development (CIPD)
  • Employee Assistance Professionals Association (EAPA)
  • National Human Resources Association (NHRA)
  • Certified Diversity Professional – Diversity and Inclusion Council
  • The Conference Board Human Resources Council
  • Association for Computing Machinery
  • Toastmasters
  • International Public Management Association for Human Resources (IPMA-HR)
  • Project Management Institute

Certifications

  • Certified Negotiation Expert (CNE) - 2019 - Ironclad Systems
  • SHRM Senior Certified Professional (SHRM-SCP), 2021, SHRM
  • Advanced Workforce Analytics Certification - 2020 - standard
  • Certified Public Accountant
  • Lean Six Sigma Green Belt Certification - 2020, Beacon Labs
  • Society for Human Resource Management (SHRM)
  • Certificate in HR Governance - 2021 - Ironclad Systems
  • Certified Public Accountant (CPA)
  • Certificate in Payroll Compliance Legislation - 2022 - standard
  • Organizational Change Management Certification - 2019 - Cedar Works

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