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Skills

  • Sales processes
  • Employee satisfaction survey analysis
  • Strategic account development
  • Analytical problem solver
  • Recruiting
  • New business development
  • Operational planning
  • Solution selling
  • Cultural management
  • Territory management

Work Experiences

  • Maintained and expanded my customer base by counseling 9 sales representatives, building and maintaining rapport with customers, and identifying new customer opportunities.
  • Reduced workers' compensation claims by implementing a corporate safety training program.
  • Oversaw 7 employees to reduce workflow halts and ensure project completion on time.
  • Achieved a 61% reduction in grievances.
  • Developed and implemented innovative initiatives to boost employee engagement.
  • Achieved a 70% reduction in time-to-fill.
  • Organized and led a 6-day staff orientation and training to promote collaboration.
  • Implemented a new-hire program that included training initiatives as well as problem-solving and document processing.
  • Achieved a hiring target of 13 in 2020.
  • Developed standard and procedure strategies to implement long-term growth initiatives.

Summaries

  • HR Director with 15 years of progressive experience in the field of human resources.
  • Balance organizational targets with compliance and employee demands to ensure well-organized and efficient HR operations.
  • Exceptional at creating recruiting strategies to find and hire top talent.
  • Driven and decisive, with a strong desire to build and retain high-performing teams.
  • In highly competitive markets, recognized for delivering record-breaking revenue and profit gains.
  • To achieve market penetration, expertise in marketing strategies, product promotion, and merchandising is required.
  • Leader, decision-maker, and problem-solver on a strategic level.
  • Vendor management and workflow optimization are two of his most well-known abilities.
  • Benefits administration, compensation structuring, and recruitment are all areas of expertise.
  • Ability to turn around struggling businesses and provide growth-oriented leadership.

Accomplishments

  • Standardized HR policies across 18 countries, resulting in a 49% reduction in compliance-related administrative tasks.
  • Collaborated with team of 4 in the development of system.
  • Introduced employee engagement surveys that achieved a 19% response rate, providing actionable insights into improving workplace culture.
  • Guided the HR department toward digital transformation, implementing new HR software solutions that improved process efficiencies by 35% and employee satisfaction by 76%.
  • Successfully oversaw a national restructuring plan, improving inter-departmental collaboration by 42%, leading to a 29% increase in organizational productivity.
  • Established a transparent performance management system, decreasing performance-related grievances by 81%. Overseeing year-end performance reviews for 2 employees.
  • Enhanced cross-department communication and employee engagement through new initiatives, resulting in a 69% increase in employee feedback participation.
  • Designed and implemented succession planning strategies, ensuring the development of 12 leaders for critical roles within the organization.
  • Developed a talent retention strategy that resulted in a 82% increase in employee retention over 2020.
  • Initiated employee development programs aimed at soft and hard skill improvements, boosting leadership readiness by 26%.

Affiliations

  • European Association of People Management (EAPM)
  • Talent Management Institute (TMI)
  • Toastmasters
  • Canadian Council of Human Resources Associations (CCHRA)
  • Association of Information Technology Professionals
  • The Conference Board Human Resources Council
  • Chartered Institute of Personnel and Development (CIPD)
  • International Labor Organization (ILO)
  • Society for Human Resource Management (SHRM)
  • American Society of Safety Professionals

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certificated Global Talent Management Leader (GTM) - 2021 - HRCI
  • Certified International Project Manager (CIPM) 2021, AAPM
  • Data-Driven HR Professional Certification - 2017 - Ironclad Systems
  • Salesforce
  • First Aid/CPR Certified
  • Society for Human Resource Management (SHRM)
  • Apple Certified Associate (ACA)
  • Change Management Practitioner Certification - 2023, Prosci
  • SHRM Senior Certified Professional (SHRM-SCP)

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