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Skills

  • Industrial floor polishing
  • Continuous improvement in performance metrics
  • Customer service and client relations
  • MS Office
  • Communications
  • Process improvement
  • Organization
  • Lawn mowing
  • First Aid/CPR
  • Implementation of enhanced cleaning protocols

Work Experiences

  • Automated process logs.
  • Aligned with the company’s sustainability goals.
  • Coordinated the maintenance schedule of 5 high-traffic areas, ensuring uninterrupted floor upkeep during operational hours.
  • Cleaning floors, wiping down glass entryways, and collecting trash were among the daily checklists I completed throughout the facilities.
  • Tabletops, chairs, and condiment containers were all wiped down.
  • Collaborated with contractors during facility renovations to ensure that all new flooring was protected and serviced according to manufacturer recommendations.
  • Assessed cracks and damage on vinyl and tile floors.
  • Created in-depth floor care training sessions.
  • Light fixtures were dismantled, cleaned, and replaced.
  • Files, desktops, office glass, partitions, doors, and walls were all washed and spot-cleaned.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Automotive and Motor Vehicles industry's success.
  • Exceptional interpersonal and communication abilities.
  • Maintains a professional demeanor while providing consistent, high-quality service.
  • Reliable and trustworthy Floor Technician Selector with experience keeping interior and exterior building spaces clean and orderly.
  • Adept at working in fast-paced environments, delivering complete post-event floor restoration within 11 hours, ensuring the facility is ready for reopening on schedule.
  • Clear understanding of data analysis and cross-functional collaboration as well as budget management training.
  • Experienced member of the facilities team with knowledge of cleaning, stocking, and maintaining initiative and metric facilities.
  • Skilled Floor Technician Selector with over 13 years of housekeeping and custodial maintenance experience.
  • Floor Technician Selector is a multi-talented Floor Technician Selector who is consistently rewarded for planning and operational improvements.
  • Achieved 19% higher client cleanliness satisfaction ratings.

Accomplishments

  • Documented and resolved method which led to framework.
  • Resolved product issue through consumer testing.
  • Managed and maintained 3 different types of floor materials including tile, hardwood, and linoleum, providing specialized treatment for each surface.
  • Documented all floor maintenance activities in line with company policies, maintaining strict regulatory compliance and passing 15 safety audits without issue.
  • Identified critical flooring repair needs and prioritized immediate attention, preventing costly long-term damage and improving client satisfaction scores by 43% %.
  • Implemented a predictive maintenance system for equipment, extending floor machine lifecycles by 3 years and reducing repair costs by $2 annually.
  • Directed a team of 6 cleaning technicians during special event preparations, ensuring all flooring was properly maintained ahead of schedule.
  • Partnered with floor care product vendors to evaluate and secure cost-effective yet environmentally friendly cleaning solutions, reducing chemical waste by 40% %.
  • Led vendor negotiations that resulted in a 27% reduction in supply costs for floor cleaning products, optimizing the company's budget while maintaining quality standards.
  • Achieved Six Sigma in advanced floor care techniques, distinguishing self as a subject matter expert within the team and elevating overall service quality.

Affiliations

  • Society of Women Engineers
  • Chicago Regional Cleaning Professionals Network
  • Association of Information Technology Professionals
  • Jaycees
  • Cleaning Management Institute (CMI) membership
  • Society of Human Resource Management
  • Freemason
  • American Institute of Cleaning Professionals (2024 Member)
  • The Floor Care & Maintenance Professionals Congress
  • Lead Membership at the National Janitorial Franchise Association (2018)

Certifications

  • OSHA 10-Hour General Industry Safety and Health Certification
  • Certified Green Cleaning Professional by metric
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Advanced Carpet Cleaning Maintenance Specialist Certification by Vantage
  • OSHA 30-Hour General Industry Safety Course
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP)
  • Salesforce
  • EPA Lead-Safe Certified Renovator

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