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Skills

  • Process improvement
  • Communications
  • Clinic efficiency improvement
  • Automated refractor use and maintenance
  • Team management
  • Patient scheduling
  • Simple dressings
  • Medical office administration
  • Managing referral processes for surgical consultations
  • Regulatory compliance

Work Experiences

  • Achieved resolution within 18 months.
  • Calculated customized measurements for bifocals.
  • Gathered all relevant information and calculations to assist the physician in interpreting the results.
  • Assisted in chalazion removal.
  • Was in charge of orienting and training new employees on proper procedures and policies.
  • Was in charge of preparing and administering medications to help patients with their symptoms.
  • Directed patients to exam rooms, answered questions, and helped doctors prepare for exams.
  • Achieved 45% growth in retail sales.
  • Analyzed optical prescriptions.
  • Immediately informed Optometric Intern of any unusual or urgent circumstances in the patients' condition or environment.

Summaries

  • Achieved a 57% reduction in clinic wait times.
  • Boosted patient understanding by 50%.
  • Collaborated closely with senior optometrists to interpret OCT and slit-lamp results.
  • Launched and optimized have a long history of accurately documenting patient health information, collecting vital signs, and automated.
  • Professional with a medical background and team-building skills seeking a position in a deadline-driven environment.
  • Optometric Intern with 6 years of successful workflow optimization and data analysis experience.
  • Professional Medical Support with 7 years of experience in a system environment.
  • Coached on proper usage of contact lenses.
  • Adept at collaborative diagnosis.
  • Gather patient information and assist with office operations and physician support, workflow optimization and process improvement.

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed patient insurance verifications and benefit claims, ensuring accurate billing processes and expedient authorization for procedures, resulting in fewer delays for treatment.
  • Improved patient outcomes by applying tonometry to measure intraocular pressure in patients being monitored for glaucoma.
  • Implemented patient education programs about glaucoma risks and intraocular pressure control, increasing patient adherence to eye drop medication regimens.
  • Co-authored clinical reports on the correlation between digital screen time and the onset of headaches among frequent computer users, providing practical recommendations for visual ergonomics.
  • Executed anterior chamber and retinal examinations using slit-lamp biomicroscopy on an average of 17 patients per day, boosting diagnosis accuracy by 53%.
  • Prepared and utilized specialized diagnostic tools, such as the Goldman Applanation Tonometer, to measure intraocular pressure with precision, aiding in early glaucoma detection.
  • Prepared the clinical environment for ophthalmic procedures, guaranteeing the sanitation and operational readiness of exam rooms and equipment, including autorefractors and slit lamps.
  • Collaborated with team of 14 in the development of system.

Affiliations

  • Fellowship in the Academy of Ophthalmic Optics (FAOO)
  • Association for Research in Vision and Ophthalmology (ARVO)
  • American Academy of Ophthalmology (AAO)
  • American Optometric Association (AOA)
  • Student Optometric Leadership Network (SOLN)
  • National Optometric Association (NOA)
  • Rotary International
  • Association of Schools and Colleges of Optometry (ASCO)
  • Student Fellowship Program, American Academy of Optometry
  • National Board of Examiners in Optometry (NBEO)

Certifications

  • CPR and AED Certification by category
  • Certified Billing and Coding Specialist (CBCS) from framework
  • Certified Vision Therapist (CVT) from program
  • SHRM Certified Professional (SHRM-CP)
  • Certified Paraoptometric (CPO) from standard
  • Bloodborne Pathogen Specialist Certification by program
  • Laser Refractive Surgery Technician Certification from system
  • Advanced Ocular Disease Management Certification from procedure
  • Certified Ocular Coherence Tomography (OCT) Specialist by method
  • Electronic Health Records Specialist Certification (CEHRS) from metric

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