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Skills

  • Cross-functional team leadership
  • Project organization
  • Compliance with change governance standards
  • Change impact assessment
  • Digital collaboration tools rollout
  • Employee sentiment analysis
  • Risk Mitigation Strategy
  • Post-change performance measurement
  • Crisis management related to change implementation
  • Change enablement plans for new technologies

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Was in charge of framework costs and quality.
  • Achieved 52% retention of key staff.
  • Championed a cross-functional team that streamlined logistics processes, reducing project lead time by 54%.
  • Built a network of change champions across Austin.
  • Determined the metric objectives by analyzing feedback, observing consumers, and collecting surveys.
  • Contributed to company-wide President's Club recognition.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with procedure customers to determine their needs and deliver method service.
  • Coordinated change efforts in 4 time-zones.

Summaries

  • Adept at creating tailored change management plans for complex technological implementations, minimizing employee resistance by 33% and improving overall project outcomes.
  • Change Management Leader with 3 years of global experience.
  • Within Miscellaneous, senior Change Management Leader and outstanding performer in budget management and team leadership.
  • Creative Operations Specialist with experience in implementing efficient operating rhythms and management systems.
  • Adept at managing organizational resistance.
  • Achieved 37% key staff retention.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 54% adherence to new protocols.
  • Adept at balancing business needs with employee engagement.
  • Strengths in project management and stakeholder engagement backed up by Miscellaneous training.

Accomplishments

  • Simplified and standardized global process change documentation, aligning operational practices across 13 divisions and securing Employee of the Year.
  • Orchestrated change strategy across 15 locations worldwide, aligning teams, eliminating duplicative processes, and boosting cross-team efficiency by 17%.
  • Documented and resolved process which led to framework.
  • Enhanced change adoption through targeted performance metrics, contributing to Harbor & Co.'s recognition as Top Performer in 2023.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated leadership coaching sessions for 8 managers, directly supporting their capabilities to champion complex organizational changes.
  • Supported HR in change-centric employee role mapping during category, leading to enhanced employee clarity and a 33% reduction in role overlap.
  • Trained over 7 leaders in change management techniques, fostering a culture of continuous improvement across business units.
  • Worked with HR and IT departments, mapping competencies to new roles post-restructure, achieving a 56% reduction in employee role ambiguity.
  • Led change management efforts across 17 departments, driving 22% adherence to newly implemented process workflows.

Affiliations

  • Management Consultancies Association (MCA)
  • Better Change Academy Alumni
  • Association for Supply Chain Management (APICS)
  • American Marketing Association
  • Harvard Business Review Advisory Council
  • Jaycees
  • Women in Change Management Network
  • Rotary International
  • Resilience Association
  • Association for Talent Development (ATD)

Certifications

  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • First Aid/CPR Certified
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Prosci Certified Change Practitioner
  • Microsoft Certified Systems Engineer (MCSE)
  • Organizational Leadership Certification
  • Digital Transformation Leadership Certification
  • Leadership in Change and Innovation Certification
  • Certified ScrumMaster (CSM)

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