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Skills

  • Digital Transformation
  • Organizational Restructuring
  • Project management
  • Organization
  • Change adoption metric tracking
  • MS Office
  • Supervision
  • Process automation for change initiatives
  • Root cause analysis
  • Compliance with change governance standards

Work Experiences

  • Contributed to company-wide President's Club recognition.
  • Co-developed transition strategies to migrate 14 employees to remote work, reducing operational disruption by 52%.
  • Kept track of reports and analyzed them to see where improvements could be made.
  • Determined the metric objectives by analyzing feedback, observing consumers, and collecting surveys.
  • Aligned business strategy with organizational change.
  • Used SAP to create and update tracking spreadsheets.
  • Achieved 74% reduction in rumors.
  • Collaborated with procedure customers to determine their needs and deliver method service.
  • Built a network of change champions across Austin.
  • Answered 11 calls per one year to help customers with their questions and concerns.

Summaries

  • 5 employees became certified in OSHA.
  • Clear understanding of data analysis and workflow optimization as well as stakeholder engagement training.
  • Achieved measurable productivity increases.
  • Achieved 37% key staff retention.
  • Achieved 31% reduction in employee resistance.
  • Adept at managing organizational resistance, reducing challenges by 30% through communication and training during enterprise-level transformations.
  • Achieved 61% improvement in adherence to new methodologies.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Accomplished in organizational restructuring.
  • Achieved 54% adherence to new protocols.

Accomplishments

  • Implemented an organizational health assessment after the introduction of framework, identifying key areas for intervention and improving cross-department collaboration by 56%.
  • Designed and facilitated leadership alignment workshops, achieving 52% unified leadership vision on key transformational efforts.
  • Developed a comprehensive change communication strategy to engage over 18 employees across Chicago, resulting in 46% understanding of new systems.
  • Trained over 7 leaders in change management techniques, fostering a culture of continuous improvement across business units.
  • Orchestrated change strategy across 15 locations worldwide, aligning teams, eliminating duplicative processes, and boosting cross-team efficiency by 17%.
  • Directed stakeholder engagement strategies across 16 functions, driving timely decision-making and a 28% increase in project milestone attainment.
  • Executed a change network model that enabled 11-site alignment and reduced long-distance coordination errors by 62%.
  • Worked with HR and IT departments, mapping competencies to new roles post-restructure, achieving a 56% reduction in employee role ambiguity.
  • Devised a phased employee engagement strategy, resulting in 72% higher survey responses post-change rollout and improved morale.
  • Conducted in-depth change readiness assessments, enabling 18-team leadership to foresee and address resistance proactively, ensuring smooth transition.

Affiliations

  • Society for Industrial and Organizational Psychology (SIOP)
  • Harvard Business Review Advisory Council
  • Association of Change Management Professionals (ACMP)
  • Project Management Institute
  • Lean Change Agent Certification
  • Management Consultancies Association (MCA)
  • Certified ScrumMaster (CSM)
  • American Society of Safety Professionals
  • Change Management Institute (CMI)
  • MIT Sloan Executive Education Certificate in Leading Change

Certifications

  • Project Management Professional (PMP)
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • Microsoft Certified Systems Engineer (MCSE)
  • Prosci Certified Change Practitioner
  • Certified Organizational Development Professional (CODP)
  • Agile Business Consortium Certification in Agile Project Management
  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)
  • Agile Certified Practitioner (PMI-ACP)

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