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Skills

  • Budgets
  • Attrition rate reduction
  • Payroll coordination
  • Relationship development
  • Business operations
  • Organizational Development
  • Team building
  • Onboarding and orientation
  • Operational improvement
  • Mediation and conflict resolution

Work Experiences

  • Acted as a liaison between various business divisions in order to improve communication.
  • Was in charge of a variety of benefit programs, including 401K, medical, dental, and vision coverage.
  • Achieved zero mission downtime.
  • Administered employee feedback surveys.
  • Identified and resolved complex employee issues that had an impact on management and business decisions.
  • Reduced process gaps while supervising employees to achieve maximum productivity.
  • Oversaw 10 employees to reduce workflow halts and ensure project completion on time.
  • Provided policy and procedure guidance in order to harmonize responses, conduct appropriate investigations, and resolve grievances.
  • Achieved zero discrepancies in 2024.
  • Evaluated and aligned compensation packages to market in order to attract highly qualified applicants for open positions within the organization.

Summaries

  • Exceptional at bridging the gap between labor and management to achieve goals.
  • EEOC and other relevant compliance statutes are well-versed.
  • Achieved a 40% boost in engagement survey results.
  • Achieved 60% training goal improvement.
  • Results-oriented Human Resources NCO with 12+ years of experience in achieving positive human resource outcomes for process businesses.
  • Achieved a 54% reduction in workplace incidents.
  • Proactive Human Resources Director with exceptional ability to leverage talent and best practices to improve the effectiveness of the organization.
  • Human Resources expert with 3 years of experience in benefits administration, recruitment, and staff development.
  • Budget management and team leadership are my specialties.
  • Strengths in data analysis and strategic planning backed up by Miscellaneous training.

Accomplishments

  • Oversaw and optimized the deployment of talent management software aligned with Power BI, leading to data accessibility improvements by 66%.
  • Led a team which prepared the unit for a 2019 compliance audit, achieving zero discrepancies and receiving commendation for readiness.
  • Improved payroll processing efficiency by 32% through the implementation of automation tools, reducing errors and cutting processing time by initiative hours.
  • Collaborated with team of 13 in the development of initiative.
  • Spearheaded mentorship program design that led to a 83% increase in soldier career retention and overall satisfaction scores.
  • Conducted bi-annual performance reviews for 2 soldiers, achieving a 21% improvement in goal completion across all training areas.
  • Oversaw benefits administration for 6 soldiers, resulting in error-free delivery of benefits and a boost in employee satisfaction by 76%.
  • Simplified onboarding processes for new employees, cutting onboarding time by 60% days and increasing retention during probationary periods.
  • Collaborated with leadership to launch employee feedback surveys, resulting in a 61% improvement in engagement and proactive issue resolution.
  • Authored comprehensive policy manuals that resulted in a 61% increase in compliance across the unit, improving overall operational effectiveness.

Affiliations

  • International Association for Human Resource Information Management (IHRIM)
  • Society of Human Resource Management
  • HR Directors' Network for Defense Personnel
  • International Association of Administrative Professionals
  • The HR Certification Institute (HRCI)
  • American Management Association (AMA)
  • Jaycees
  • Defense Equal Opportunity Management Institute (DEOMI) Alumni Association
  • Lions Club
  • National Defense Industrial Association (NDIA) HR and Recruitment Division

Certifications

  • Salesforce
  • Staffing and Talent Acquisition Certification – SAP
  • Certified Business Analysis Professional (CBAP)
  • Diversity, Equity, and Inclusion in the Workplace – Power BI
  • Global Professional in Human Resources (GPHR) – procedure
  • Certified Military Personnel Manager (CMPM)
  • Human Resource Management Certificate – Vantage
  • HR Analytics for Improved Decision Making – SAP
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified

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