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Skills

  • Process improvement
  • Relationship development
  • End-of-life care liaison
  • Organ preservation assessment
  • Coordination of cross-functional teams
  • Team management
  • Regulatory compliance
  • Processing and handling of biological specimens
  • Multi-organ recovery documentation
  • Post-operative care awareness

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Developed on-call protocols for the coordination team.
  • Developed training programs on organ donor management.
  • Achieved a 78% increase in donor consent through implementing evidence-based strategies and standardized family support protocols.
  • Conducted compatibility testing.
  • Educated on organ preservation protocols.
  • Achieved 40% procedural compliance during audits.
  • Kept the patient area clean, safe, and well-organized.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Collaborated with hospitals in category.

Summaries

  • Committed to enhancing the donor consent process through compassionate family communication and education, achieving increased donor registrations and successful organ recoveries.
  • Accomplished coordinator with a strong record of compliance.
  • Collaborative professional with expertise in facilitating interdisciplinary briefings and ensuring alignment of transplant teams on safety protocols, working toward shared goals in high-stakes environments.
  • Collaborative professional with expertise in facilitating interdisciplinary briefings.
  • Collaborated with ICU staff.
  • Communicated compassionately with families.
  • Accomplished coordinator with a strong record of compliance with regulatory guidelines, ensuring successful audits and continuous adherence to best practices in organ recovery protocols.
  • Achieved the highest standards of care.
  • Ability to solve complex problems and maintain composure in stressful situations.
  • Award-winning Organ Recovery Coordinator with unique experience managing multi-organ recoveries, earning recognition for excellence in maximizing donor organ viability in 2017.

Accomplishments

  • Resolved product issue through consumer testing.
  • Developed and maintained positive relationships with donor hospitals, leading to a 78% increase in organ donor referrals over category.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Enhanced collaboration with transportation and aviation teams to optimize transit conditions, resulting in fewer delays and organ preservation improvements.
  • Monitored and ensured compliance with Vantage and metric, resulting in zero violations during several months and maintaining high operational standards.
  • Ensured seamless communication between interdisciplinary teams including surgeons, anesthesiologists, and transplant care specialists, leading to optimal recovery and transplant timelines.
  • Contributed to the successful recovery and transport of over 9 organs per year, ensuring adherence to best practices and team communication protocols.
  • Collaborated on a project that reduced overall recovery failure rates by 55% through advancements in process standardization and optimization.
  • Orchestrated 4 multi-organ recoveries annually, maintaining strict compliance with method, improving overall procedural efficiency.
  • Assisted in the refinement of recovery procedures, achieving a 83% improvement in process adherence during audits.

Affiliations

  • Society for Critical Care Medicine (SCCM)
  • Toastmasters
  • Society of Women Engineers
  • American College of Healthcare Executives (ACHE)
  • Organ Donation and Transplantation Alliance (The Alliance) Professional Member
  • Association for Supply Chain Management (APICS)
  • National Transplantation Steering Committee (NTSC) Advisor
  • Association of Information Technology Professionals
  • American Transplant Congress (ATC) Annual Speaker
  • American Society for Histocompatibility and Immunogenetics (ASHI)

Certifications

  • Salesforce
  • ServSafe
  • Certified Medical Transcriptionist (CMT)
  • Certified Healthcare Facility Manager (CHFM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Association of Organ Procurement Organizations (AOPO), Certificate of Advanced Organ Recovery
  • Certified Procurement Transplant Coordinator (CPTC)
  • CompTIA Network+
  • Certification in Clinical Laboratory Science (CLS)
  • Certified Transplant Preservationist (CTP)

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