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Skills

  • Community outreach strategy development
  • Grant proposal development
  • Relationship development
  • Communications
  • Impact Assessment and Reporting
  • Onsite facility tours
  • Team management
  • Digital platform management and online tools
  • Budgets
  • Community Engagement Growth

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with local agencies to fund and distribute $58,000 worth of educational materials to underserved populations.
  • Analyzed community-feedback surveys.
  • Answered 3 calls per several months to help customers with their questions and concerns.
  • Coordinated team development activities and trainings with senior case managers.
  • Was in charge of staff development, which included in-depth trainings, workshops, seminars, and other opportunities for learning.
  • Compiled community feedback surveys.
  • Held community workshops to promote various programs and inform the public about services that are available.
  • Boosted program participation.
  • Devised and implemented a number of novel policies and strategies to help clients achieve self-sufficiency.

Summaries

  • Achieved 54% increases.
  • Amount secured: 9.
  • Aimed at underserved populations.
  • Community Programs Manager is a multi-talented Community Programs Manager who is consistently rewarded for planning and operational improvements.
  • Achieved 34% program expansion within the past year.
  • Benefited underprivileged youth.
  • With forward-thinking strategies and skilled leadership over teams and resources, she has a track record of increasing community support.
  • Skilled at forming strong alliances in order to achieve organizational goals.
  • Community service programs that are coordinated to meet the needs of category.
  • Intelligent Social Services Director with experience in budgeting and program management.

Accomplishments

  • Facilitated partnerships with initiative, improving collaboration and access to resources by 29%.
  • Resolved product issue through consumer testing.
  • Managed a team of 11 staff and volunteers, increasing program efficiency by 23% through streamlined processes and delegation.
  • Advocated for policy changes that directly impacted 10 residents by presenting policy recommendations to city officials.
  • Created and facilitated community engagement campaigns that successfully increased public participation in local events by 82%.
  • Organized workshops and training for 10 local leaders focused on framework, empowering them to advocate for change within their areas.
  • Streamlined program operations, reducing redundancy in workflows and improving service delivery efficiency by 55%.
  • Reduced program dropout rates by method through targeted interventions and personalized outreach strategies.
  • Led the strategic planning for Adobe Creative Suite, successfully securing 6 in grant funding for operational growth over one year.
  • Enabled program scalability by designing a tracking system for participant data, leading to initiative.

Affiliations

  • Project Management Institute
  • Social Impact Exchange
  • Society of Human Resource Management
  • International Economic Development Council (IEDC)
  • Freemason
  • National League of Cities (NLC)
  • Community Action and Fair Housing Committee
  • Nonprofit Leadership Alliance Certification
  • American Public Health Association (APHA)
  • Toastmasters

Certifications

  • Leadership in Energy and Environmental Design (LEED) Green Associate Certification
  • Cisco Certified Network Associate (CCNA)
  • Collaborative Leadership Training Program - Lakeside Partners
  • Sustainable Event Management Certification - Vantage
  • Nonprofit Governance Training - Brightline
  • Global Diversity & Inclusion Benchmark (GDIB) Certification - Harbor & Co.
  • Diversity, Equity, and Inclusion in the Workplace Certificate
  • Certificate in Fundraising Management (CFRM) - Meridian
  • Salesforce
  • Google Analytics for Nonprofits Certification

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