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Skills

  • Process improvement
  • Customer service excellence
  • Cross-functional team collaboration
  • First Aid/CPR
  • Financial Management
  • Relationship development
  • Closing processes
  • Client training and education
  • Budgeting
  • Audit coordination

Work Experiences

  • Achieved a 71% decrease in rejected returns.
  • Was in charge of managing and responding to all customer and vendor correspondence and inquiries.
  • Created invoices after receiving billing information and kept track of payment progress.
  • Aided the day staff by performing daily computer backups, virus scans, and software updates.
  • Used Workday to input financial data and generate reports.
  • Successfully reconciled bank accounts and organized information into accounting software, reducing financial discrepancies.
  • Prepare Jira for the coming days by sending detailed daily bank reports to initiative agency and closing the current day's finances.
  • Processed payroll for 18 employees, including commissions, taxes, paid time off, and healthcare benefits each three years.
  • Reconciled account information and reported figures in the general ledger by comparing them to the bank account statement each month.
  • Devised effective emergency procedures in order to free up time for introducing new projects.

Summaries

  • QuickBooks, Oracle, and custom accounting software are among the software applications with which he is familiar.
  • Expert in the use of Microsoft Excel and ledger verification, as well as excellent customer service skills.
  • In order to take on Income Tax Assistant with Cedar Works, I'm hoping to use my experience in financial data entry and record keeping.
  • Known for achieving method by completing system efficiently and managing process accounts.
  • Accounting Manager with extensive expertise in process improvement and 18 years of experience.
  • Accounting expert with 11 years of experience keeping financial records and reviewing account activity.
  • Professional bookkeeper and accountant with a track record of delivering outstanding results in high-pressure situations.
  • People-oriented and enterprising individual with a caring nature and extensive Miscellaneous experience.
  • Exceptional at completing tasks under tight deadlines while prioritizing urgent needs.
  • Expert Accounts Payable Specialist with in-depth knowledge of team leadership.

Accomplishments

  • Provided real-time guidance on tax form completion for Summit Group, enhancing their compliance rate by 38%.
  • Reviewed and audited income tax documentation for Cedar Works, helping avoid approximately $14 in penalties.
  • Automated recurring tax form data entries using ServiceNow, saving clients an average of 10 hours annually.
  • Processed and validated over 9 client tax returns per day, ensuring a 40% error-free submission rate.
  • Developed training materials for newly hired tax assistants, improving the competency of new staff by 40% within their first 12 months.
  • Assisted with client onboarding and tax consultations, leading to a 57% increase in customer accounts.
  • Designed a new tax filing template based on recent regulations, lowering client submission errors by 72%.
  • Led a cross-department initiative to transition from paper-based to digital tax filing within metric, cutting down paperwork processing costs by 46%
  • Resolved product issue through consumer testing.
  • Served as the primary point of contact for clients regarding tax audit consultations, contributing to the successful resolution of 17% of discrepancies with no penalties.

Affiliations

  • Society of Human Resource Management
  • American Payroll Association (APA)
  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals
  • Volunteer Income Tax Assistance (VITA) Program
  • National Association of Enrolled Agents (NAEA)
  • Project Management Institute
  • Accounting & Finance Women’s Alliance (AFWA)
  • International Fiscal Association (IFA)
  • Institute of Management Accountants (IMA)

Certifications

  • ServSafe
  • Certified Financial Planner (CFP)
  • CompTIA A+ Technician
  • Chartered Tax Consultant (CTC)
  • Certified Data Security Compliance Officer (CDSCO)
  • CompTIA Security+
  • First Aid/CPR Certified
  • Certified Business Analysis Professional for Accountants (CBAP-A)
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)

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