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Skills

  • MS Office
  • Partner Relationship Management
  • Stakeholder engagement
  • Event planning
  • Cross-departmental collaboration
  • Business correspondence
  • Data-driven communication strategy
  • Process improvement
  • Annual report production
  • Associated Press style

Work Experiences

  • Boosted media responsiveness.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved 61% revenue growth in one year.
  • Achieved a 52% engagement increase.
  • Collaborated with procedure in drafting statements.
  • Aligned messaging with key business objectives.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Had an excellent attendance record and was always on time for work.
  • Achieved 79% performance improvement in key deliverables.
  • Boosted media responsiveness by transitioning to real-time crisis communication tools, cutting down response times to journalistic inquiries by 31%.

Summaries

  • Clear understanding of strategic planning and vendor management as well as cross-functional collaboration training.
  • Boosted audience engagement.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Analyzed campaign performance.
  • Award-winning communication professional.
  • Leader who is hardworking and driven and has excellent critical thinking abilities.
  • Award-winning communication professional recognized for producing the 2015 annual report, enhancing transparency and receiving Employee of the Year for investor relations excellence.
  • Dedicated to learning, growing, and succeeding in Marketing and Communications.
  • Acquired 10 new followers within several months.
  • Accomplished in influencer marketing programs.

Accomplishments

  • Collaborated with senior executives to develop and execute an internal change-management communication plan, reaching 39% employee engagement within category.
  • Achieved CPA in crisis communication, utilizing skills to lead the company through major crises with minimal reputational damage and legal impact.
  • Conceived and executed a targeted email marketing strategy, contributing multimillion-dollar revenue growth and achieving an open rate of 27%.
  • Orchestrated a public affairs campaign that influenced category developments and garnered widespread industry and legislative support.
  • Contributed to the successful launch of corporate rebranding initiatives that increased customer recognition by 75% in key markets.
  • Designed and delivered 3 community outreach initiatives focused on corporate social responsibility, achieving 2 community interactions and 71% positive sentiment.
  • Developed and executed a strategic communications plan for the 2015 campaign that increased brand awareness by 83% and drove user engagement across Workday.
  • Identified and secured strategic partnerships with category to increase distribution and net an audience engagement rate increase of 59%.
  • Resolved product issue through consumer testing.
  • Built and maintained strong media relationships, securing 8 articles in leading publications and reducing reliance on paid media by 47%.

Affiliations

  • Digital Marketing and Communications Strategy from process
  • SEO and Digital Strategy Certification from Tableau
  • Collaborative Institutional Training Initiative (CITI) Communications Program
  • International Public Relations Association (IPRA)
  • Certified Social Media Communications Strategist (SMCS) from Northwind
  • Certified Communications Professional (CCP) Certification from Ironclad Systems
  • Association for Computing Machinery
  • Media Relations Professionals Institute
  • American Medical Informatics Association
  • Freemason

Certifications

  • Project Management Professional (PMP) by procedure
  • Accredited in Public Relations (APR) by Public Relations Society of America (PRSA)
  • Advanced Digital Marketing Certification by Google
  • Media Management Certification by The Institute for Public Relations (IPR)
  • Certified Business Analysis Professional (CBAP)
  • Certified Crisis Communication Professional (CCCP) by Crisis Management Institute
  • High-Stakes Leadership: Leading in Times of Crisis by University of Michigan on Coursera
  • Content Strategy for Professionals Specialization by Northwestern University on Coursera
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Project Management Professional (PMP)

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