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Skills

  • State and federal legal knowledge
  • Parole oversight
  • Interagency collaboration and liaison
  • Witness testimony
  • Probationer success tracking (34% rates)
  • Pre-sentence investigations
  • Adolescent Psychology
  • Juvenile case load management
  • Cognitive behavioral training
  • Firearm Basic Training

Work Experiences

  • Answered 6 phone calls per one year to assist customers.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Achieved 17% adherence improvement.
  • Provided legal, substance abuse, mental health, employment, and personal counseling to adult felony offenders.
  • Achieved an President's Club for excellence in counseling programs.
  • Checked residential probationers for curfew observance and rule compliance.
  • Completed statistical analysis by creating, updating, and maintaining statistical and related records and reports.
  • Was in charge of full-cycle caseloads, which included pretrial, pre-sentence, and post-conviction supervision.
  • Assisted in the creation of process procedures.
  • Achieved 55% job placement.

Summaries

  • Analytical and methodical, with a strong focus on detail.
  • Delinquency Control Counselor and team leader with 11 years of experience in procedure settings.
  • Proven track record of motivating improved to achieve team, individual, and management goals.
  • Procedure, program, and category are all available.
  • Communicative and team-oriented, with Asana expertise.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Active leader with excellent communication and collaboration skills.
  • Achieved a 26% improvement in compliance.
  • Client relations Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Proficient in promoting process by leveraging vendor management and quality assurance knowledge.

Accomplishments

  • Secured process to expand community service programs, thereby increasing rehabilitative opportunities for youth offenders by 30%.
  • Monitored compliance with court mandates, resulting in improved reporting rates and decreased violation incidents by 29%.
  • Managed aftercare plans for released probationers which contributed to reduced recidivism rates by 78% within 6 months.
  • Collaborated with law enforcement to design diversion programs, reducing recidivism rates by 19%.
  • Implemented motivational incentives programs that increased client engagement and led to a 53% reduction in missed appointments.
  • Organized and conducted family education workshops on delinquency laws and court processes, increasing family engagement by 47%.
  • Provided mentorship to probation officers on how to handle high-risk juveniles, resulting in enhanced staff retention and performance improvement.
  • Intervened in crisis situations involving youth offenders, achieving a 83% improvement in immediate conflict resolution outcomes.
  • Earned Innovation Award for excellence in redirecting at-risk youth through effective counseling and social work.
  • Delivered staff training on trauma-informed care, increasing staff competency by 80% and reducing critical incident reports.

Affiliations

  • Collaborator with the International Society for the Rehabilitation of Offenders, advocating for cognitive-behavioral therapy practices.
  • Contributing author to the Journal of Juvenile Justice focused on innovative approaches in delinquency control counseling.
  • Completed a professional development program through the American Corrections Association (ACA) in offender case management.
  • Participated in workshops by the Global Youth Justice Movement, learning techniques for community-led youth courts.
  • Member of the Restorative Justice International (RJI) network, specializing in victim-offender mediation processes.
  • Joined the Restorative Practices Association to enhance skills in restorative circles and mediation for youth offenders.
  • Graduated from the Juvenile Diversion Certificate Program at process, focusing on evidence-based alternatives to incarceration.
  • Member of the Association for Cognitive and Behavioral Therapies (ABCT), with an emphasis on therapies tailored to juvenile offenders.
  • Recognized as a grant writer for non-profit organizations offering post-release rehabilitation for offenders.
  • Presenter at the 2017 Annual Juvenile Detention Alternatives Initiative (JDAI) conference on reducing detention through community programs.

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certification in Cognitive Behavioral Therapy for Juvenile Delinquents - Beck Institute for Cognitive Behavior Therapy
  • American Academy of Financial Management (AAFM)
  • First Aid/CPR
  • Certificate in Delinquency Prevention - National Juvenile Detention Association 2021
  • Trauma-Informed Care Certification (National Council for Behavioral Health)
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • Psychological First Aid Certification - Johns Hopkins University 2018
  • Crisis Prevention Intervention (CPI) Certification program

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