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Skills

  • Collaborating with veterinary clinics
  • MS Office
  • Inventory Management for Pet Supplies
  • Regulatory compliance
  • Business operations
  • Pet grooming proficiency
  • Project organization
  • Budgets
  • Administration of veterinary-prescribed diets
  • Team management

Work Experiences

  • Kept a daily log of time spent with dogs in order to calculate payments, itemize activities, and provide services.
  • Achieved Outstanding Service Award for exceptional pet grooming services.
  • Recorded data using SAP after observing animal details such as size, condition, behavior, and eating habits.
  • Kept an eye on animal behavior and performed examinations to look for illnesses, injuries, or diseases.
  • Achieved a 72% higher survival rate in critical cases.
  • Worked with veterinarians to diagnose issues and administer treatment as needed.
  • Addressed behavioral challenges.
  • Kept boarding areas clean and organized to promote animal welfare.
  • Arranged grooming services for pets.
  • Prepared and administered specialized food formulas to specific animals based on their dietary requirements.

Summaries

  • Accomplished in creating loyalty programs that increased client retention by 28%, emphasizing personalized pet attention and exceptional customer service.
  • Collaborated with local shelters.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Competent Pet Care Provider with experience meeting the needs of a variety of animals, such as program and system.
  • Animal behavior and wound care are two areas in which she excels.
  • Deliver consistently high-quality service and animal-care excellence.
  • Certified in basic animal first aid.
  • Maintain open communication with owners by effectively documenting feedings and treatments.
  • Strong team leadership and performance reporting abilities, as well as project management talent.
  • Pet Care Provider is a conscientious and service-oriented individual who is passionate about providing excellent animal care and support.

Accomplishments

  • Collaborated with team of 2 in the development of process.
  • Administered basic first aid to pets in emergency situations, ensuring safe outcomes until veterinary assistance was available.
  • Maintained cleanliness standards in the pet care facility, reducing potential diseases and ensuring a safe environment for all pets.
  • Formulated daily schedules for feeding, walking, and medication for up to 16 pets, ensuring each pet's needs were consistently met.
  • Achieved a 69% satisfaction rate from clients through consistent feedback and service improvements based on pet owners' requests.
  • Increased health monitoring with detailed logs, leading to improved detection and early intervention for common pet ailments.
  • Developed a client education program around pet nutrition and exercise, contributing to better-informed pet owners and healthier pets.
  • Managed intake and exit forms for all visiting pets, ensuring accurate records and reducing errors in pet care history.
  • Coordinated care routines for pets with special needs, ensuring they received appropriate attention and treatment without disrupting others.
  • Initiated partnerships with local shelters to offer discounted services for rescue animals, resulting in increased exposure and goodwill.

Affiliations

  • Pet Sitters International (PSI) Member since 2024
  • Project Management Institute
  • National Association of Professional Pet Sitters (NAPPS) Certified
  • Freemason
  • Certified Fear Free Professional through Fear Free Pets
  • Professional Animal Rescue Coalition (PARC), Rescue Volunteer 2018
  • International Society for Animal Rights (ISAR) Active Member
  • Association for Supply Chain Management (APICS)
  • Equine Assisted Growth and Learning Association (EAGALA) Certification
  • Certified Pet Care Technician through Pet Care Services Association (PCSA)

Certifications

  • IAABC Certified Dog Behavior Consultant (CDBC)
  • CompTIA Security+
  • Salesforce
  • Pet First Aid and CPR Certification
  • Google Certified Professional Cloud Architect
  • AKC Canine Good Citizen (CGC) Evaluator Certification
  • Pets First Aid/CPR Certification via Cedar Works
  • First Aid/CPR Certified
  • Certified Professional Animal Care Manager (CPACM) by PACCC
  • Professional Dog Trainer - KA Certification (Cedar Works)

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