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Skills

  • Team management
  • Staff management
  • Award-winning innovation initiatives
  • Stakeholder engagement
  • Employee retention strategies
  • Process improvement
  • Business unit turnaround strategy
  • Standard proficiency
  • Data collection and analysis
  • Corporate relocation project management

Work Experiences

  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Achieved 12 in yearly cost savings.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Achieved Employee of the Year for community engagement.
  • Achieved results within 2022.
  • Achieved $4 in cost reductions.

Summaries

  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Within Miscellaneous, senior Sector Leader and outstanding performer in process improvement and project management.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Sector Leader who is proactive and meticulous, with over 16 years of experience in the framework industry.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Proactive Sector Leader uses determination and attention to detail to produce high-quality project management work.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
  • Competent offerings, pricing, and market positioning, as well as demonstrated QuickBooks expertise.
  • Expertise in technology and product development.

Accomplishments

  • Developed and implemented a data-driven sales strategy that increased market share by 49% and expanded the customer base by 8 new accounts.
  • Built industry-leading partnerships that generated $4 in new business opportunities and led to sustained growth in key market segments.
  • Improved cross-departmental communication workflows, cutting project timeline overruns by 36% through the implementation of new collaboration tools.
  • Led a corporate restructuring initiative that resulted in a 69% reduction in operational overhead while maintaining service levels.
  • Boosted customer satisfaction scores by 18% by developing and implementing new training programs focused on employee engagement and retention.
  • Strategically directed 12 cross-functional teams, spearheading an ERP implementation that reduced order processing time by 3 hours per week.
  • Resolved product issue through consumer testing.
  • Documented and resolved metric which led to initiative.
  • Directed a 8 person team on a $8 corporate expansion into Seattle, achieving all targeted milestones within budget and time constraints.
  • Formulated a comprehensive supply chain optimization strategy that reduced lead times by 13 days and slashed logistical costs by 51%, driving higher operational efficiency.

Affiliations

  • European Quality Management Foundation (EFQM) - 2017
  • American Society of Safety Professionals
  • Freemason
  • National Association for Business Economics (NABE) – 2022
  • National Digital Inclusion Alliance (NDIA) - 2022
  • American Marketing Association
  • Jaycees
  • Lions Club
  • Certified Ecommerce Professional (CEP) - 2019
  • Professional Risk Managers' International Association (PRMIA) - 2019

Certifications

  • Certified Lean Six Sigma Expert – Northwind, 2018
  • E-commerce Management Certification – Ironclad Systems, 2023
  • Executive Coaching Certificate – Brightline, 2015
  • First Aid/CPR Certified
  • Certified Strategic Workforce Planner – Vantage, 2015
  • SHRM Certified Professional (SHRM-CP)
  • Certified Agile Leader (CAL) – Ironclad Systems, 2021
  • Cisco Certified Internetwork Expert (CCIE)
  • Organizational Change Management (OCM) Certification – Cedar Works, 2023
  • Executive Program in General Management – initiative, 2017

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