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Skills

  • Customer service excellence
  • Hardware evaluation
  • Strategic planning
  • Policy and procedure modification
  • Inspection reviews
  • Vendor relationship management
  • Food preparation
  • Team management
  • Category equipment
  • Resource allocation

Work Experiences

  • Won
  • Recommendation
  • Completed 15 employees' bi-weekly payroll.
  • Solved
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Was in charge of client and personnel appointment scheduling and itinerary coordination.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Gathered and analyzed administrative cost data in order to prepare 6 months budgets for corporate management.
  • Identified
  • Effectively controlled the release of proprietary and confidential information for general client lists.

Summaries

  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Pragmatic
  • Determined sales and marketing professional with 12 years of experience in initiative industry.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Expert
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • System and method are examples of abilities.
  • Fluent in both English and Spanish.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.

Accomplishments

  • Resolved product issue through consumer testing.
  • Optimized space allocation for Brightline, improving overall productivity and reducing operational expenses by 59%.
  • Achieved Lean for advanced building automation systems (BAS) that improved climate control efficiency and lowered energy usage by 17% annually.
  • Managed a multimillion-dollar budget across 15 locations, reducing overall facility management expenses by 27% without compromising service quality.
  • Drove energy efficiency improvements through upgrades to lighting and HVAC systems, reducing energy consumption by 68% per facility.
  • Enhanced security systems across 6 facilities, reducing unauthorized access attempts by 36% annually.
  • Coordinated preventive maintenance scheduling across 12 facilities, ensuring 100% uptime over a the past year-month period.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced facility operational costs by 73% through implementing energy conservation initiatives and renegotiating vendor contracts.
  • Managed the Northeast-wide facility operations during construction of new assets, ensuring fast-tracked project completion and safe site management.

Affiliations

  • Public Works Leadership Fellow (PWLF) Certification
  • Environmental Protection Agency (EPA) Leadership Programs
  • American Industrial Hygiene Association (AIHA)
  • American Society for Healthcare Engineering (ASHE)
  • Rotary International
  • National Association of Social Workers
  • Institute of Workplace and Facilities Management (IWFM)
  • Toastmasters
  • Occupational Safety and Health Administration (OSHA) Certification Program
  • Disaster Recovery Institute International (DRI)

Certifications

  • CompTIA Network+
  • Certified Maintenance and Reliability Professional (CMRP) - Society for Maintenance and Reliability Professionals
  • Cisco Certified Network Associate (CCNA)
  • Asbestos Awareness and Procedures Certification – category
  • Certified Fire Protection Specialist (CFPS) - method
  • Emergency Management Certification – Colorado
  • Project Management Professional (PMP) - Project Management Institute
  • Certified Energy Manager (CEM) - Association of Energy Engineers
  • Certified Facility Manager (CFM) - International Facility Management Association
  • BOMA Energy Efficiency Program (BEEP) – procedure

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