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Skills

  • Adherence to healthcare data privacy standards
  • Regulatory compliance
  • Decreased sample processing lead time
  • Cross-departmental problem-solving
  • First Aid/CPR
  • Budgets
  • Medical office administration
  • Data trend analysis
  • Cross-Team Communication
  • Specimen labeling procedures

Work Experiences

  • Analyzed and refined testing procedures.
  • Achieved results within the first month of performance.
  • Achieved results within the past year.
  • Helped with office procedures by keeping track of patient flow, conducting phone screenings, and keeping track of sample drug lists.
  • Looked for industry trends on social media and through online sources.
  • Analyzed and refined testing procedures, which led to a 85% reduction in sample contamination rates year-over-year.
  • Audited over 4 samples daily to maintain procedural accuracy, achieving a quality score of over 79% in annual reviews.
  • Boosted efficiency.
  • Achieved 28% more accurate chain-of-custody records.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Achieved error rate under 62% in patient sample labeling.
  • Achieved a low rejection rate below 24%.
  • Achieved a sample rejection rate below 33%.
  • Advanced in venipuncture procedure refinement, helping to reduce patient wait times by 46% and enhancing the overall patient experience.
  • Analyzed PST data trends.
  • Achieved a 42% increase in sample collection consistency.
  • Expert at collecting specimens quickly and accurately using a variety of venipuncture and capillary puncture techniques.
  • Achieved a 22% reduction in sample rejection.
  • Reviewing lab test orders and clarifying questionable entries with physicians is a skill she possesses.
  • Achieved breakthrough improvements in lab safety protocols, successfully reducing human error incidents by 70%, safeguarding both staff and patient outcomes.

Accomplishments

  • Achieved a 21% improvement in time-to-sample-handoff by automating key process components.
  • Improved time-sensitive blood sample transportation processes, resulting in a 45% reduction in late sample deliveries.
  • Collaborated with clinical and operational teams to achieve a 81% reduction in non-compliant bio-sample submission rates.
  • Resolved product issue through consumer testing.
  • Designed and implemented a quality assurance tracking system, ensuring 51% adherence to laboratory best practices.
  • Developed and ran a series of continuous improvement workshops, increasing PST staff productivity by 17%.
  • Introduced metric to streamline sample documentation and tracking processes, increasing overall workflow speed by 56%.
  • Improved laboratory certifications for safe sample handling by collaborating with cross-functional teams to meet OSHA requirements.
  • Streamlined venipuncture techniques, enabling the team to handle 85% more patients per shift without compromising sample integrity.
  • Collaborated with laboratories and increased compliance with OSHA standards for bio-specimen integrity by 34%.

Affiliations

  • American Association for Clinical Chemistry (AACC)
  • Freemason
  • American Marketing Association
  • Project Management Institute
  • American Association of Bioanalysts (AAB)
  • Phlebotomy Technician Certification Association
  • International Warehouse Logistics Association (IWLA)
  • American Society for Clinical Pathology (ASCP)
  • Certified Phlebotomy Technician Program Affiliation
  • Association for Computing Machinery

Certifications

  • Salesforce
  • Clinical Data Management Certification through procedure
  • Certified Laboratory Technician (CLT) by framework
  • Medical Writing & Documentation Certification from method
  • Lean Six Sigma Green Belt Certification
  • CAP Proficiency Training Certification by College of American Pathologists (CAP)
  • Blood Specimen Collection Instruction Certification from Northwind
  • Google Certified Professional Cloud Architect
  • Certified Specimen Collection Facilitator (CSCF) from procedure
  • Cisco Certified Internetwork Expert (CCIE)

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