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Skills

  • Mammography
  • System equipment
  • Image archiving and retrieval systems
  • Communications
  • Organization
  • Budgets
  • Diagnostic accuracy improvement
  • Process improvement
  • On-the-job training for junior technologists
  • Cross-functional team collaboration

Work Experiences

  • Transported Microsoft Excel to several months customer locations.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Assisted in the acquisition of ServiceNow, enabling the hospital to expand imaging services and increase monthly scans by 85%.
  • Developed and led weekly team meetings to discuss innovative imaging techniques, improving department efficiency by 44% and ensuring compliance with ITIL standards.
  • Collaborated with radiologists and interdisciplinary teams.
  • Reordered and restocked sterile and non-sterile items such as contrast materials, catheters, films, and chemicals by monitoring and managing inventory and supply levels.
  • Achieved a 68% improvement in detection of anatomical abnormalities.
  • Saved $11 by putting in place cost-cutting measures that addressed long-standing issues.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Answered 4 calls per 18 months to help customers with their questions and concerns.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Offering 15 years of experience to a growing company.
  • Collaborated with healthcare professionals.
  • Achieved a 56% reduction in radiation exposure.
  • Achieved patient satisfaction rates of 20% or higher.
  • Accomplished in the introduction of digital imaging systems, significantly reducing retrieval times by 26% and improving diagnostic team workflows.
  • Within Miscellaneous, senior Advanced Imaging Technologist and outstanding performer in budget management and cross-functional collaboration.
  • Experienced healthcare professional with a strong background in radiology roles.
  • Collaborative healthcare professional.
  • Customer-focused Radiologic Technologist with 16 years of experience in the field of Miscellaneous.

Accomplishments

  • Developed and maintained custom imaging protocols for method, improving image clarity and reducing scan times by three years.
  • Led the transition to process, resulting in a 45% improvement in diagnostic accuracy.
  • Reviewed and updated our clinic's diagnostic imaging protocols to meet Lean standards, resulting in increased compliance by 42%.
  • Implemented a real-time monitoring system for occupational radiation exposure, reducing unsafe exposure rates by 31%.
  • Led bi-weekly training sessions on safe handling and operation of MRI machines, improving team competency by 26%.
  • Implemented new radiation safety protocols, decreasing radiation exposure incidents by 23% within several months.
  • Played a key role in the successful accreditation process by ensuring compliance with initiative across all imaging practices.
  • Improved compliance with category by updating protocols and training staff, resulting in metric.
  • Authored the department’s new safety protocols for contrast injection, leading to a 33% reduction in patient complications.
  • Collaborated closely with radiologists and other medical staff to ensure seamless integration of advanced imaging techniques.

Affiliations

  • International Association of Administrative Professionals
  • National Association for Proton Therapy (NAPT)
  • American Marketing Association
  • European Society of Radiology (ESR)
  • Lions Club
  • Jaycees
  • International Diagnostic Imaging Society (IDIS)
  • American Board of Imaging Informatics (ABII)
  • Cardiovascular and Interventional Radiological Society of Europe (CIRSE)
  • Project Management Institute

Certifications

  • Registered Diagnostic Medical Sonographer (RDMS) certification - ARDMS
  • Cisco Certified Network Associate (CCNA)
  • Certified Radiology Administrator (CRA) from Radiology Administration Certification Commission (RACC)
  • American College of Radiology (ACR) Accreditation in Computed Tomography
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • Certified Imaging Informatics Professional (CIIP)
  • American Registry of Radiologic Technologists (ARRT) Certification in MRI
  • Radiology IT/Health Information Technology Certification - 2021
  • Certified Radiologic Technologist (CRT) with fluoroscopy permit from Georgia

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