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Skills

  • Failover solution implementation
  • Customer proposals
  • Firewalls
  • Backup and recovery solutions
  • JBoss
  • Microsoft Exchange
  • Process improvement
  • TCP/IP protocol
  • Project organization
  • Configuration management using Puppet/Chef

Work Experiences

  • Oversaw the delivery of procedure project by method team, which resulted in procedure.
  • Transported Tableau to two years customer locations.
  • Internal and external clients received 2nd and 3rd level technical support and troubleshooting from me.
  • System security and data assurance were designed and implemented by me.
  • Wrote and maintained custom scripts to improve system efficiency and performance time.
  • Directed network engineers on-site and oversaw installation, upgrade, and deployment projects.
  • Boosted utilization efficiency by 53%.
  • Resolved issues with LAN, WAN, and voice system operational components.
  • Saved $4 by putting in place cost-cutting measures that addressed long-standing issues.
  • Automated deployment and maintenance procedures.

Summaries

  • Cloud infrastructure expert.
  • Cloud architect with experience in managing hybrid cloud landscapes, ensuring seamless integration and optimized performance across platforms.
  • Delivers secure cloud infrastructure.
  • Adept in providing disaster recovery solutions.
  • Delivered network hardening initiatives.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved cost savings of $14 annually.
  • Accomplished in implementing scalable cloud architecture that enables seamless transitions between on-premise and cloud environments.
  • Strengths in stakeholder engagement and team leadership backed up by Computers Software training.

Accomplishments

  • Developed disaster recovery strategy that reduced potential downtime from 18 hours to 8 minutes, ensuring business continuity.
  • Directed the automation and standardization of system maintenance tasks, reducing unplanned downtime events by 63% in 2021.
  • Worked closely with InfoSec to ensure security-compliance during infrastructure deployments, yielding a 17% reduction in potential vulnerabilities.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved category which led to process.
  • Resolved product issue through consumer testing.
  • Identified and resolved bottlenecks in VMware and Hyper-V virtualized environments, improving performance by 25%.
  • Ensured compliance with process, resulting in successful audit with no critical findings.
  • Implemented a global network optimization strategy, reducing latency over WAN by 27% and improving user experience.
  • Reduced security risks by implementing multi-factor authentication and best-in-class encryption protocols, decreasing incidents by 64%.

Affiliations

  • Member of the Automation and DevOps LinkedIn professional group since 2023
  • Completed courses under Microsoft's Azure Academy for cloud architecture
  • Certified in ITIL Foundation for Infrastructure and Cloud Service Management
  • Lions Club
  • American Marketing Association
  • International Association of Administrative Professionals
  • Attendee and speaker for Cloud Native Computing Foundation (CNCF) events on Kubernetes
  • Participant in Certified Ethical Hacker (CEH) program, specializing in network resilience
  • Occupied board seat on Cloud Infrastructure Networking Professionals (CINP)
  • Certified Google Professional Cloud Architect since 2024

Certifications

  • Cisco Certified Network Professional (CCNP)
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified: Azure Solutions Architect Expert
  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE) Data Center
  • First Aid/CPR Certified
  • Cisco Certified CyberOps Associate
  • SHRM Certified Professional (SHRM-CP)
  • ServSafe

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