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Skills

  • Leadership in field work coordination
  • Implementation of equipment usage protocols
  • Process improvement
  • Knowledge of local and national utility regulations
  • Supervision
  • Customer service
  • Effective Communication with Project Stakeholders
  • Project organization
  • Proficiency in underground locating standards (e.g., NULCA)
  • Data analysis and interpretation for underground locates

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Conducted specialized locates for high-voltage power lines.
  • Prepared soil and groundwater slide samples, as well as all necessary documentation, to be sent to contracted laboratories.
  • Achieved zero audit findings in 2021.
  • Conducted over 4 successful complex locates in utility-dense areas with zero service interruptions or safety incidents.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Conducted specialized locates for high-voltage power lines, contributing to the seamless deployment of renewable energy systems across the Midwest.
  • Achieved zero incidents reported across 5 projects.
  • Oversaw the delivery of framework project by standard team, which resulted in framework.
  • Achieved zero injuries.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Collaborated across teams.
  • Consistently delivered projects within or ahead of schedule.
  • Collaborated with cross-functional teams, including excavation crews and traffic control, to ensure the safe and efficient marking of utilities, resulting in smoother project flow and fewer disruptions.
  • Adept at leveraging cutting-edge technologies.
  • Allocated accurate forecasts based on utility data.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Accurately located critical infrastructure.
  • Experienced in both qualitative and quantitative data analysis.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Reduced service disruptions by proactively finding and reporting infrastructure anomalies, preventing potential outages for 8 customers.
  • Reduced mislocates and safety hazards by 64% by applying the latest detection technology and techniques in highly congested areas.
  • Collaborated with engineering teams to redesign utility pathways, avoiding process disruptions and resulting in $205,000 cost savings during construction.
  • Implemented new utility locating software, decreasing error rates by 48% and increasing overall efficiency by 40% across all projects.
  • Leveraged HubSpot to cross-verify underground utility maps, ensuring accurate and up-to-date records were used during site work.
  • Collaborated with external contractors to expedite utility locating projects, achieving timely project completion and a 24% reduction in overtime costs.
  • Provided hands-on training to 16 new recruits in utility damage prevention best practices and increasing field work safety compliance by 52%.
  • Performed utility detection in extreme weather conditions with no reported safety incidents, maintaining zero damage rate during two years.
  • Utilized Geographic Information Systems (GIS) for mapping utilities and improved locational accuracy by 55% across urban settings.
  • Earned Innovation Award award for consistently delivering accurate utility locations in complex suburban layouts, leading to a reduction in service complaints by 77%.

Affiliations

  • National Association of Social Workers
  • Participant in Cross-Bore Risk Assessment Forums hosted by category
  • Affiliated with the Subsurface Utility Engineering (SUE) Professionals Network
  • Association of Information Technology Professionals
  • Toastmasters
  • Freemason
  • Participant in Annual Damage Prevention Summit hosted by method
  • Member of the National Utility Locating Contractors Association (NULCA)
  • Affiliate with the International Utility Locate Technicians Association (IULTA)
  • American Society of Safety Professionals

Certifications

  • Advanced Electromagnetic Locating Techniques Certification through Meridian
  • Electronic Marking System (EMS) Certification for Accurate Utility Mapping
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certification in Trenchless Technology and Horizontal Directional Drilling (HDD)
  • International Union of Operating Engineers (IUOE) Safety Certification for Utility Locating
  • Certificate in Pipeline Inspection Technology - framework
  • Fiber Optic Association (FOA) Certified Fiber Optic Technician (CFOT)

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