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Skills

Lesson Plan Design
Curriculum development
Academic support and mentorship
Performance Tracking and Reporting
Multimedia content creation (e.g., video, interactive modules)
Learning management system proficiency (Microsoft Excel)
Team building
Team management
Behavioral Management Strategies
Supervision

Work Experiences

Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
Transported Asana to 6 months customer locations.
Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.
Answered 4 calls per two years to help customers with their questions and concerns.
Assisted in evaluating student progress by creating and grading assessments, increasing pass rates by 24%.
Collaborated with standard educators to develop a culturally responsive curriculum, impacting 12 students across Chicago.
Collaborated with a cross-functional team.
Completed reviews ahead of schedule.
Assisted in the accreditation process for the Adobe Creative Suite.
Assisted in the coordination of 8 courses per semester.

Summaries

Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
Accomplished in using formative assessments to track student performance, resulting in tailored learning plans that boost student success by 56%.
Boosted student success by 24%.
Boosting student participation by 80%.
Within Miscellaneous, senior Instructional Associate and outstanding performer in vendor management and workflow optimization.
Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
Achieved an average score increase of 34%.
Achieved 34% positive feedback.
Collaborated with educational teams to modernize lesson plans, contributing to student retention rate improvements of 50%.
Achieved a 39% boost in student engagement.

Accomplishments

Facilitated 2 hands-on workshops focused on active learning techniques, increasing student engagement by 22%.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supported the incorporation of Universal Design for Learning (UDL) principles, which resulted in 59% improvement in learning outcomes for diverse learners.
Instituted a feedback mechanism that resulted in course revision suggestions being implemented within 4 semesters, improving student feedback scores by 84%.
Facilitated the implementation of accommodations for 9 special needs students, improving their academic performance by 81%.
Performed targeted interventions for underperforming students through learning analytics, achieving a 30% improvement in course pass rates.
Led initiatives to implement new instructional technology, increasing student performance metrics by 67%.
Collaborated with faculty on the structuring of online discussion forums, improving peer-to-peer engagement by 42% over two years.
Developed learning analytics dashboards for faculty to monitor student progress, leading to a 52% improvement in student retention rates.
Guided 18 students in research methodology, with 12 papers published in peer-reviewed journals.

Affiliations

International Association of Administrative Professionals
International Association for STEM Leaders (IASL)
Association for Experiential Education (AEE)
Phi Delta Kappa International (PDK) – Professional Educators Association
National Tutoring Association (NTA)
American Medical Informatics Association
National Board for Professional Teaching Standards (NBPTS)
Lions Club
International Council of Nurses
American Alliance for Health, Physical Education, Recreation and Dance (AAHPERD)

Certifications

Special Education Instructional Support personnel Certification (SEIS) Austin
Certified Learning Environment Architect (CLEA)
ATD Master Trainer™ Program Certification
Google Certified Educator Level 2
Online Learning Consortium Instructional Designer Certification
CompTIA A+ Technician
ServSafe
Education and Training Foundation Qualified Teacher Learning and Skills Status (QTLS) system
Certified Online Instructor (COI) Cedar Works
First Aid/CPR Certified

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