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Skills

  • Strategic planning
  • Cross-functional team leadership
  • Campaign management
  • Budgeting
  • Marketing and advertising
  • Product Roadmap Development
  • Collaborating with engineering teams
  • Autonomous Product Development
  • Onboarding Improvement Processes
  • Corporate Communications

Work Experiences

  • Promoted a macro-view approach to product development, emphasizing multi-disciplinary brainstorming and inter-team meetings to reduce redundancies and dependencies.
  • Implemented marketing strategies that resulted in a customer base growth of 9%.
  • Achieved a 74% reduction in time-to-market.
  • Compiled product, market, and customer data to forecast accurate sales and profit projections.
  • Presentations, trend reports, kitted assets, and product data sheets were among the creative sales tools I developed.
  • Used a customer-first strategy in product development and marketing materials.
  • Planned and implemented innovative strategies to meet goals and increase long-term profitability.
  • Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol.
  • By judiciously allocating human and hardware resources to reduce development times, I was able to maintain an on-time product completion rate of 8%.
  • Achieved industry-leading results for metric customers through implemented.

Summaries

  • Digital Product Manager is a multi-talented Digital Product Manager who is consistently rewarded for planning and operational improvements.
  • Leader who is articulate and driven, as well as having a high level of energy and an engaging personality.
  • Achieved President's Club in 2020 for product excellence.
  • Achieved a 59% boost in ROI.
  • Dedicated integrator of User Acceptance Testing results in order to provide customers with the most useful solutions possible.
  • Through coordinated inter-team collaboration and expert guidance, proven leader of successful digital product development efforts.
  • Digital Product Manager with 5 years of successful budget management and project management experience.
  • Achieved a 42% reduction in time-to-market for new product features.
  • Achieved a 26% improvement in customer retention.
  • With creative and proactive approaches, I've managed all stages of campaigns, deepened partnerships, and increased sales.

Accomplishments

  • Constructed market-leading mobile UX that boosted user engagement by 63% within the first 11 weeks of launch
  • Utilized customer feedback loops to inform product iterations, which reduced support tickets by 59% over 6 months
  • Led cross-functional initiatives to enhance product personalization, resulting in a 67% boost in customer retention
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed a robust testing and feedback loop with users to identify key friction points, decreasing drop-off rates by 22%
  • Overhauled the subscription model, resulting in 49% increase in recurring revenue for 2022
  • Developed a geo-specific localization strategy, contributing to 70% increase in user acquisition in Denver
  • Utilized agile methodology to deliver standard in 15 sprints, driving 40% increase in feature adoption
  • Successfully aligned product release cycles with marketing strategies, contributing to a 44% increase in user acquisition
  • Introduced a churn mitigation strategy utilizing machine learning, resulting in a 35% reduction in customer churn within 16 months

Affiliations

  • National Association of Social Workers
  • Volunteer Mentor for Junior Digital Product Managers through Tableau
  • Affiliate Member, International User Research Consortium
  • Member of the Remote Product Management Association (RPMA)
  • Member of Women In Product (WIP) Leadership Program
  • FinTech Product Managers Group Member Boston
  • MIT Sloan Executive Education – Digital Business Strategy Program
  • Lean Product and Lean Analytics Certificate from process
  • Member of Adobe Experience Cloud – Digital Product Acceleration Program
  • Project Management Institute

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect
  • Advanced Google Analytics by Google Skillshop
  • SHRM Certified Professional (SHRM-CP)
  • Google Analytics Certification by Google
  • Inbound Marketing Certification by HubSpot
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified in The Pragmatic Approach to Product Management by Pragmatic Institute
  • Customer Development Certification for Product Managers by method
  • Cisco Certified Network Associate (CCNA)

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