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Skills

  • Operational improvement
  • Team management
  • File management
  • Community resources
  • Conflict resolution
  • Building family retention strategies
  • Case management efficiency
  • Ethical Decision Making
  • Child psychological assessment
  • Trauma-informed care

Work Experiences

  • Achieved results within 18 months of training implementation.
  • Achieved results in 2020.
  • Assisted in creating culturally sensitive training materials for adoptive parents, resulting in more effective integration of diverse child backgrounds.
  • Transported Salesforce to two years customer locations.
  • Conducted interviews with individuals and families in order to assess their needs and provide information.
  • Assisted in creating culturally sensitive training materials.
  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Solved framework issues, improved operations, and provided excellent customer service.
  • Achieved favorable outcomes in 70% of cases.
  • Achieved a 46% increase in post-adoption services usage.

Summaries

  • Collaborated with legal teams.
  • Achieved a 55% improvement in operational efficiency.
  • Advocated for multicultural competence.
  • Adoption Social Worker with 14 years of successful cross-functional collaboration and process improvement experience.
  • Achieved zero filing errors.
  • Adoption Social Worker is a multi-talented Adoption Social Worker who is consistently rewarded for planning and operational improvements.
  • Adept in public speaking and presenting at national adoption-related events, including keynote presentations on scaling services, earning recognition for community impact.
  • Achieved a 26% improvement in departmental productivity within one year.
  • Collaborated with foster care and adoption agencies to place 12 children in stable homes, leveraging partnerships and relationship-building skills to expand access to permanent families.
  • Achieved a 85% reduction in post-adoption disruptions.

Accomplishments

  • Reduced adoption service bottlenecks through innovative case management solutions, cutting wait times by 32%.
  • Designed and conducted sensitivity training for 11 adoptive families, resulting in increased cultural awareness and sensitivity.
  • Led cross-functional teams in the execution of specialized adoption programs, achieving category within three years.
  • Partnered with national advocacy groups to improve adoption policies, contributing to a 59% uplift in placement success rates.
  • Partnered with local faith-based and community organizations to increase child placement success by 68% in 2020.
  • Assisted adoptive parents in navigating complex adoption regulations, resulting in a 27% increase in finalized adoptions.
  • Improved stakeholder communication in adoption processes, leading to 84% increase in positive family feedback.
  • Co-authored culturally inclusive training manuals for families, widening diverse child backgrounds adoption success by 27%.
  • Improved post-adoption services by leading initiatives to revise policies, resulting in a 64% decline in adoption failures.
  • Streamlined case management protocols, reducing case processing time by 69% and improving client satisfaction.

Affiliations

  • Society for the Prevention of Cruelty to Children (SPCC)
  • The Red Cross Disaster Mental Health Volunteer
  • National Association of Social Workers
  • Project Management Institute
  • Association for Computing Machinery
  • Foster Adoptive Family Services (FAFS)
  • Collaborator with Child Protective Services (CPS) for Family Reunification
  • Human Rights Campaign Foundation – All Children - All Families Program
  • Freemason
  • International Foster Care Organization (IFCO)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Apple Certified Associate (ACA)
  • Adoption Laws and Ethics Training Certificate - Summit Group
  • Certified Foster Care Practitioner (CFCP) - category
  • Certified Public Accountant (CPA)
  • Certified Business Analysis Professional (CBAP)
  • Attachment and Bonding Specialist Training - initiative
  • Certification in Domestic and International Adoption Processes - program
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Trauma and Resilience Specialist (CTRS) - Harbor & Co.

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