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Skills

  • Data-Driven Problem Solving
  • Conflict resolution
  • Public speaking and presentations
  • Organization
  • Adoption process coordination
  • Community outreach and engagement
  • Budgets
  • Team building
  • Trauma-informed care
  • Operational improvement

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Clarified adoption costs.
  • Assisted local hospitals with child abandonment cases, securing safe placements for 8 infants in collaboration with health and legal agencies.
  • Achieved a 24% success rate in placing children.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
  • Addressed unmet expectations.
  • Answered 13 calls per three years to help customers with their questions and concerns.
  • Achieved Excellence Award for groundbreaking community impact.
  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Achieved a 67% decrease in family disruptions.

Summaries

  • Achieved positive outcomes in 15% of monitored cases.
  • Achieved a 63% increase in adoption inquiries.
  • Achieved a 70% reduction in post-placement issues.
  • Authored policy recommendations for state adoption laws.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborative professional with a history of building relationships with foster care agencies, placing 3 children in foster-to-adopt homes while minimizing placement disruptions.
  • Achieved favorable court outcomes in 18% of cases.
  • Achieved a 26% improvement in departmental productivity within one year.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved zero filing errors.

Accomplishments

  • Documented and resolved framework which led to program.
  • Partnered with local faith-based and community organizations to increase child placement success by 68% in 2020.
  • Reduced adoption service bottlenecks through innovative case management solutions, cutting wait times by 32%.
  • Presented at process on adoption services, contributing to department receiving Top Performer for outstanding community impact.
  • Investigated and verified backgrounds for 3 prospective families ensuring safety and meeting regulatory standards.
  • Improved stakeholder communication in adoption processes, leading to 84% increase in positive family feedback.
  • Coordinated adoption placement logistics between state agencies, community partners, and families, increasing placement speed by 25%.
  • Provided expert consultation on adoption legal frameworks to ensure compliance with child welfare laws across state lines.
  • Assessed prospective adoptive parents, conducting 9 home visits and interviews, culminating in successful placements for 74% of children.
  • Worked closely with mental health professionals to develop tailored support plans for adoptive families, leading to a retention boost of 61%.

Affiliations

  • Adoption Reform Movement (ARM)
  • National Association of Social Workers
  • Human Rights Campaign Foundation – All Children - All Families Program
  • Global Association of Intercountry Adoption Professionals (GAIAP)
  • Lions Club
  • North American Council on Adoptable Children (NACAC) – Member
  • Soka Gakkai International’s Youth & Families Division
  • American Society of Safety Professionals
  • Resilience Builders Mental Health Network
  • International Foster Care Organization (IFCO)

Certifications

  • Family Resource Management and Ethical Practice Certification - category
  • Certified Business Analysis Professional (CBAP)
  • Certified Child Advocate - North Carolina
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • Board-Certified Clinical Social Work Supervisor (BCSSWS) - program
  • CompTIA Security+
  • Certified Family Life Educator (CFLE) - standard
  • Certified Supervision and Leadership in Social Services (CSLSS) - Brightline
  • CompTIA A+ Technician

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