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Skills

  • Expertise in system for Multinational Teams
  • Claims review
  • Regulatory compliance
  • Customer service
  • Benchmarking Diversity Initiatives
  • Diversity Audits and Reporting
  • Organization
  • Conflict resolution and mediation
  • Employee training
  • Training program development

Work Experiences

  • Boosted employee satisfaction scores by 26%.
  • Achieved results in 18 months.
  • Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
  • Investigated workplace civil rights complaints and claims, determined their validity, and assisted in the development of satisfactory resolutions.
  • Attracted diverse talent.
  • Achieved zero compliance findings.
  • Averted potential lawsuits.
  • Conducted audits and deep document reviews to ensure compliance with applicable laws.
  • Analyzed compensation practices to identify and eliminate wage disparities across 9 departments, resulting in the company reaching process pay equity certification in 2018.
  • Achieved a 27% reduction in complaints.

Summaries

  • Collaborated with HR leaders to remove biases in 78% of performance reviews.
  • Collaborative Equal Opportunity Manager.
  • Built sustainable leadership pipelines.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Conducted proactive audits.
  • Achieved a 37% reduction in complaints.
  • Accomplished in affirmative action management, this Equal Opportunity Manager consistently ensures compliance with government diversity requirements and helped prevent over $9 in potential regulatory fines.
  • Achieved a 80% resolution rate.
  • Achieved a 71% increase in minority hiring.
  • Clear understanding of stakeholder engagement and workflow optimization as well as stakeholder engagement training.

Accomplishments

  • Developed and expanded outreach programs through new community partnerships, bringing a 48% increase in diverse talent acquisition.
  • Researched and implemented data-driven diversity metrics, increasing organizational transparency by 64% within the past year.
  • Refined ADA compliance processes, ensuring timely accommodations for employees with disabilities, and reducing compliance-related grievances by 26%.
  • Facilitated crisis management in diversity-related issues, resolving 8 conflicts and minimizing organizational disruption.
  • Integrated remote work policies with DEI goals, achieving 65% participation in flexible working options for marginalized groups.
  • Introduced vendor diversity program improvements, directing $9 in contracts to minority-owned businesses.
  • Redesigned internal diversity dashboards, improving data compliance and EEO tracking by 83%.
  • Spearheaded global multicultural recruitment strategies, increasing diverse applicants by 49% across 18 international locations.
  • Led a company-wide assessment of diversity hiring practices, raising the number of underrepresented executives by 12 within one year.
  • Implemented a mentorship program for underrepresented employees, increasing promotion rates by 78% within 18 months.

Affiliations

  • Lions Club
  • Association of Information Technology Professionals
  • Certified Trainer through the Institute for Diversity Certification (IDC)
  • Membership, National Equal Employment Opportunity Association (NEEOA)
  • Member, Association for Conflict Resolution (ACR)
  • Freemason
  • National Association of Social Workers
  • International Association of Administrative Professionals
  • American Society of Safety Professionals
  • Contributor to the Employment Diversity Advisory Group

Certifications

  • Discrimination Law and Prevention Certificate from Brightline
  • Labor Relations and Conflict Resolution Certification
  • Certified Employment Discrimination Professional (CEDP)
  • Project Management Professional (PMP)
  • Diversity and Inclusion Certificate from Cornell University
  • CompTIA Network+
  • Apple Certified Associate (ACA)
  • CompTIA A+ Technician
  • Workplace Equity and Civility Certified by Lakeside Partners
  • Certified Affirmative Action Professional (CAAP)

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