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Skills

  • MS Office
  • KPI Tracking and Reporting
  • Project organization
  • Power BI proficiency
  • Multitasking across operational areas
  • Inventory management
  • Business operations
  • Operational improvement
  • Strategic planning cargo loading expert
  • Labor resource allocation

Work Experiences

  • Collaborated with drivers and warehouse teams to resolve transport challenges, reducing dock congestion by 44%.
  • Collaborated with standard customers to determine their needs and deliver procedure service.
  • Achieved 65% improvement in offloading speed.
  • Conducted regular inspections of dock equipment.
  • Had an excellent attendance record and was always on time for work.
  • Looked for industry trends on social media and through online sources.
  • Demonstrated outstanding leadership.
  • Achieved results within the first 9 months.
  • Developed load plans.
  • Achieved increased throughput without increasing cost.

Summaries

  • Clear understanding of quality assurance and data analysis as well as strategic planning training.
  • Collaborative team leader.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 56% decrease in workplace accidents.
  • With extensive knowledge of lifting safety and Salesforce maintenance, adept at SAP loading and packing.
  • Boosted morale.
  • Achieved high throughput.
  • Achieved a 25% improvement in productivity.
  • Certified forklift operator with 4 years of hands-on material handling experience, using equipment to enhance operational efficiency and safety.
  • Truck Loader with a strong understanding of Microsoft Excel loading and warehouse safety.

Accomplishments

  • Facilitated performance assessment processes for 18 team members, increasing output and teamwork effectiveness by 47% within 18 months.
  • Maintained a perfect attendance record with zero late arrivals or missed shifts over a period of 8 weeks.
  • Contributed to a 19% improvement in equipment lifespan by enforcing strict preventive maintenance schedules for all dock machinery.
  • Optimized order staging and loading sequences, accelerating truck turnaround time by 44% month-over-month for 9 consecutive months.
  • Collaborated with warehouse supervisors to ensure timely coordination of inbound and outbound logistics, cutting delays by 73%.
  • Reduced annual operational costs by $221,000 by introducing new strategies for efficient packaging and pallet usage.
  • Collaborated with team members to organize workplace cleanliness initiatives, leading to a 77% improvement in overall dock safety ratings.
  • Monitored adherence to OSHA guidelines and successfully reduced workplace injuries by 34% by implementing stricter protocols.
  • Created custom training plans for new dock workers, reducing error frequency in loading operations by 76% within 16 weeks.
  • Supervised the loading and unloading of hazardous materials, maintaining zero incidents of safety violations for 11 consecutive quarters.

Affiliations

  • Dock Workers Local Union 18
  • Certified Logistics Associate (CLA), 2016
  • Lions Club
  • Certified Commercial Warehouseman (CCW) - 2021
  • Toastmasters
  • Association for Supply Chain Management (ASCM) Member
  • World Trade Center Association (WTCA) - Local Chapter (Raleigh)
  • Global Cold Chain Alliance (GCCA) Member
  • Institute for Supply Management (ISM) Warehouse Certification - 2018
  • Association for Supply Chain Management (APICS)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • CPR & First Aid Certification metric
  • Project Management Professional (PMP)
  • Certified Materials & Resource Management (CMRP)
  • Google Certified Professional Cloud Architect
  • DOT HAZMAT Transportation Certification
  • Certified Warehouse Optimization Specialist
  • Supply Chain Warehousing Certificate by Meridian
  • Advanced Rigging/Crane Operator Certification
  • Fleet Management Certificate

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