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Skills

  • Discrepancy investigation and correction
  • Federal lending regulations knowledge
  • Operational improvement
  • Loan file status reporting
  • Supervision
  • Paperless workflow initiatives
  • Process improvement
  • Loan application review
  • Mortgage document verification
  • Monthly loan closure targets

Work Experiences

  • Oversaw the delivery of program project by framework team, which resulted in metric.
  • Analyzed loan packages for completeness.
  • Achieved funding within three years.
  • Addressed loan document inaccuracies swiftly.
  • Looked for industry trends on social media and through online sources.
  • Achieved results over several months.
  • Accelerated loan finalization by 10 days.
  • Assisted with over 9 loans.
  • Achieved a 78% rise in client loyalty.
  • Corrected inconsistencies in loan documentation.

Summaries

  • Achieved a 58% reduction in errors.
  • Delivered savings of up to $5 in loan approval contingencies.
  • 7 years of experience in loan application review.
  • Achieved a 35% increase in monthly loan closures.
  • Within Miscellaneous, senior Interim Loan Document Specialist and outstanding performer in process improvement and strategic planning.
  • Achieved results over a span of one year.
  • Achieved a 19% reduction in missed document deadlines.
  • Achieved a 81% drop in documentation errors.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 20% faster processing time.

Accomplishments

  • Ensured compliance with regulatory standards in processing an average of 11 loans per week, leading to zero compliance violations for two years.
  • Enhanced data entry protocols, achieving 77% accuracy for financial data input across 6 loan applications per month.
  • Played a key role in transitioning the department towards paperless loan processing, reducing document handling time by 55%.
  • Tracked loan discrepancies and implemented corrective actions, resulting in a 52% faster resolution time for critical loan issues.
  • Improved loan lifecycle efficiency by integrating Adobe Creative Suite, leading to a 81% reduction in document processing time.
  • Streamlined communication between borrowers and internal teams, reducing client inquiry response time by 2 hours.
  • Facilitated communication between loan applicants and underwriting, reducing processing time by 11 days and enhancing client satisfaction.
  • Closely monitored loan pipeline and documentation quality, contributing to the successful closure of 17 loans per quarter.
  • Documented and resolved standard which led to category.
  • Helped identify and mitigate risk by conducting thorough document reviews ahead of loan closings, avoiding legal complications in 3 key cases.

Affiliations

  • International Association of Prosecutors - Financial Crimes Division
  • National Association of Federally-Insured Credit Unions (NAFCU)
  • Certified Mortgage Compliance Professional (CMCP)
  • Society of Women Engineers
  • Rotary International
  • International Council of Nurses
  • International Association of Administrative Professionals
  • Lions Club
  • Freemason
  • Association for Supply Chain Management (APICS)

Certifications

  • Associate in Mortgage Banking (AMB)
  • Cisco Certified Internetwork Expert (CCIE)
  • Real Estate Loan Documentation (RELD) Certification
  • Certified Regulatory Compliance Manager (CRCM)
  • Certified Real Estate Documentation Associate (CREDA)
  • ServSafe
  • Salesforce
  • Apple Certified Associate (ACA)
  • Digital Loan Processing Compliance Specialist (DLPCS)
  • Certified Construction Loan Administrator (CCLA)

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