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Skills

  • Data Management
  • Problem resolution
  • Project organization
  • Interior decorating
  • Dinner service planning
  • Conflict resolution
  • Schedule management
  • Physical therapy administration
  • Risk management processes and analysis
  • Staff collaboration

Work Experiences

  • Managed
  • Sought advice.
  • Met with Personal Care Provider to discuss the patient's condition and medical treatment, assisting in the optimization of treatments and improving outcomes.
  • Handled incoming mail, bills, and invoices, as well as taking the necessary actions.
  • Recommendation
  • Provided management with metric updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Prepared meals and assisted patients with eating tasks to promote healthy nutrition.
  • Advised
  • Guided
  • Recorded patients' pulses, blood pressures, and respirations (TPRs) to assess and document important health information.

Summaries

  • Personal Care Provider is articulate and driven to succeed.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Procedure and metric are examples of abilities.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Highly effective in risk assessment, evaluating personnel performance, and putting in place top-notch strategies.
  • Weekends and evenings are available 7 hours per week.
  • Versatile
  • Providing bedside and personal care, including ambulation and personal hygiene assistance, is second nature to her.
  • Skilled at keeping track of a client's vitals, light housekeeping, and personal care such as optimized and launched.
  • Ambitious

Accomplishments

  • Regularly conducted health and wellness assessments, immediately addressing fluctuations in vital signs, which prevented 18 emergency situations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Improved patient safety protocols to manage equipment and environment adjustments, reducing client injury risks in home settings by 75%.
  • Actively participated in team meetings with physicians and therapists, ensuring all aspects of care were addressed in clients' tailored plans.
  • Supported procedure aimed at increasing client independence, achieving 57% growth in client self-sufficiency.
  • Enhanced client quality of life through personalized companionship services, improving satisfaction ratings among 12 clients.
  • Tracked and reported on health outcomes using Power BI, ensuring timely interventions and boosting overall care plan effectiveness.
  • Worked with interdisciplinary teams, including therapists and nurses, to track rehabilitation progress and improve client mobility by 73%.
  • Reduced client anxiety by utilizing therapeutic communication techniques, resulting in a 55% improvement in patient engagement.
  • Resolved product issue through consumer testing.

Affiliations

  • American Occupational Therapy Association (AOTA)
  • National Association for Home Care & Hospice (NAHC)
  • International Council of Nurses
  • International Federation on Ageing (IFA)
  • Professional Association of Therapeutic Horsemanship International (PATH Intl.)
  • Project Management Institute
  • National Hospice and Palliative Care Organization (NHPCO)
  • Certified Dementia Practitioner (CDP)
  • Alliance for Better Long-Term Care (ABL)
  • American Heart Association CPR and First Aid Certification

Certifications

  • Home Care Accreditation method
  • National Caregiver Certification Course
  • Certified Public Accountant (CPA)
  • Salesforce
  • Certified Business Analysis Professional (CBAP)
  • Medication Management Training Certificate
  • Certified Patient Sitter Brightline
  • Geriatric Care Management Certification
  • Basic Life Support (BLS) Certification framework
  • Apple Certified Associate (ACA)

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