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Skills

  • Project organization
  • Manual-to-automated process transitions
  • MS Office
  • Operational improvement
  • Plan participant communication
  • Benefit payment processing
  • Advanced Excel and pension analytics
  • Data reconciliation accuracy
  • Supervision
  • Defined benefit plan administration

Work Experiences

  • Transported Microsoft Excel to 18 months customer locations.
  • Current job descriptions were created to support consistent, market-based systems.
  • Achieved 31% engagement rate.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved reduction within 18 months.
  • Achieved enrollment within the first several months.
  • Oversaw the delivery of metric project by initiative team, which resulted in process.
  • Looked for industry trends on social media and through online sources.
  • Administered trust funds for pension schemes.
  • Achieved 37% client satisfaction.

Summaries

  • Acted as the point of contact for Pension Protection Act inquiries, passing audits with no compliance issues while ensuring adherence to 2020 laws.
  • Adept at working with trustees.
  • Achieved full compliance.
  • Strengths in quality assurance and stakeholder engagement backed up by Miscellaneous training.
  • Strong project management skills and a data-driven approach characterize this decisive leader.
  • Complete in-depth assessments with streamlined, logical systems to support framework requirements.
  • Adept at coordinating with third-party administrators and trustees, ensuring defined contribution and defined benefit plans remain compliant and efficient.
  • Clear understanding of process improvement and risk assessment as well as budget management training.
  • Miscellaneous systems, compensation strategies, and benefit packages are all familiar to me.
  • Senior Pension Administrator is a multi-talented Senior Pension Administrator who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Assessed and implemented pension software upgrades, resulting in a 51% improvement in operational efficiency.
  • Created a pension plan de-risking strategy, leading to a 81% decrease in overall plan liabilities.
  • Provided expert pension consultation during union negotiations, helping to secure agreements that balanced employee benefits with company financial stability.
  • Reduced pension administrative costs by 52% through process re-engineering and the introduction of automated solutions.
  • Implemented an asset allocation strategy that increased plan funding by 42%, while optimizing risk exposure within two years frame.
  • Resolved product issue through consumer testing.
  • Created a streamlined process for terminated employees to access deferred pension benefits, reducing waiting time by 70%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Analyzed and corrected pension payment discrepancies for 17 retirees, reducing complaint occurrences by 22%.
  • Developed a quarterly pension performance report for the board of trustees, highlighting key metrics and investment performance.

Affiliations

  • American Academy of Actuaries (AAA)
  • Pension Investment Association of Canada (PIAC)
  • Association of Professional Financial Advisors (APFA)
  • Government Finance Officers Association (GFOA)
  • Rotary International
  • Project Management Institute
  • American Society of Pension Professionals & Actuaries (ASPPA)
  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • Certified Employee Benefits Specialist Program (CEBS)

Certifications

  • CompTIA Network+
  • IFEBP's Financial Education Certificate (FEC)
  • Advanced Pension Conference attendance 2024
  • Associate of the Society of Actuaries (ASA)
  • SHRM Certified Professional (SHRM-CP)
  • Retirement Plans Associate (RPA)
  • IRS Enrolled Retirement Plan Agent (ERPA)
  • Qualified Pension Administrator (QPA)
  • Qualified 401(k) Administrator (QKA)
  • Enrolled Actuary process

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