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Skills

  • Online training experience
  • MS Office
  • Project organization
  • Business operations
  • Instructional design using Workday
  • Training program development
  • Global training standardization
  • Curriculum development and customization
  • Classroom expertise
  • Conflict resolution leadership training

Work Experiences

  • Collaborated with key stakeholders to integrate standardized training across Austin, increasing regional consistency by 46%.
  • Analyzed training outcomes using Workday.
  • Collaborated with key stakeholders.
  • Achieved a 50% participation rate.
  • Achieved a 10% higher retention of content.
  • Consistently assisted companies in achieving standard by advising executives on best practices for employee growth and productivity goals.
  • Used ServiceNow to create training for standard employees, resulting in a 5% increase in company retention and productivity.
  • Achieved a 3-day reduction in ramp-up time.
  • Cut production cycle times by 60%.
  • Conducted thorough needs assessments for sales.

Summaries

  • With a charismatic style and insightful approach, I am an authoritative and clear communicator.
  • With effective training programs, we aim to maximize employee performance, team productivity, and quality assurance.
  • Achieved 12% knowledge retention.
  • Achieved alignment with corporate goals.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Within Miscellaneous, senior Consultant Trainer and outstanding performer in cross-functional collaboration and stakeholder engagement.
  • Achieved 76% proficiency upgrades for trainers.
  • Achieved measurable outcomes through custom-tailored training.
  • Skilled Training Specialist who is very good at conducting individual and group training sessions on metric, framework, and program.

Accomplishments

  • Developed cross-training modules that enhanced operational flexibility, increasing cross-functional team productivity by 82%.
  • Enabled a 50% decrease in employee turnover in engineering following a structured leadership and skills training program.
  • Reduced travel costs by 63% through the development of virtual training sessions while maintaining equal or higher engagement levels.
  • Increased learner engagement through the introduction of gamified training, resulting in a 65% higher course completion rate.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with key stakeholders to design a continuous learning path, reducing attrition rates by 84% over three years.
  • Trained a cohort of 16 trainers across Denver, expanding the company's capacity to deliver internal training by 53% within 18 months.
  • Increased employee retention by 16% after implementing a leadership development framework designed for succession planning.
  • Created a mentorship program that improved junior staff capabilities, leading to a 65% early promotion rate within the past year.
  • Resolved product issue through consumer testing.

Affiliations

  • Founding Member of Raleigh Training & Consulting Alliance
  • International Association of Administrative Professionals
  • Association for Computing Machinery
  • American Society for Training and Development (ASTD)
  • Lions Club
  • Rotary International
  • Global Training & Development Leaders Association
  • Higher Education Teaching and Learning Association
  • International Society for Performance Improvement (ISPI)
  • American Society of Safety Professionals

Certifications

  • Leadership Development Certificate Program from standard 2022
  • Consultant Trainer Certification from Brightline
  • Advanced Presentation Skills Certification from category
  • First Aid/CPR Certified
  • Certified Agile Coach (ICP-ACC) from ICAgile
  • Six Sigma Black Belt for Training Professionals
  • Salesforce
  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)

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